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Student Support Resources

Student Support Resources for Adjuncts

Student Support Resources

Students at CCP (and elsewhere!) often have exceptional needs. You may discover that a student is homeless or food-insecure. A student might tell you that she has a disability that makes it difficult for her to complete certain assignments or coursework. You might suspect that a student is struggling with emotional issues or mental illness. A student might be falling behind or having difficulty with some class material. "Sink or swim" is not a realistic or supportive approach. You can help your students overcome or cope with these challenges without compromising academic or classroom standards. There are also many resources available to help improve your effectiveness as an instructor. Please take advantage of these!

For an overview of programs available to CCP students, view an interview with Dean of the Division of Access and Community Engagement, Dave Thomas (from the Adjunct Success Initiative):

Dave Thomas

Academic Resources

Academic Advising

The Office of Academic Advising serves continuing students in good academic standing. (Students NOT in good academic standing should see a counselor.)

Academic Advisors are available by appointment and on a drop-in basis to help students with the following:

  • Identifying required courses for majors and programs of study
  • Understanding course sequences and requirements
  • Understanding academic progress
  • Exploring goals & interests
  • Learn about college resources & services, registration procedures, policies & deadlines
  • Creating an educational plan based on Guided Pathways and student goals
  • Understanding policies and deadlines
  • Understanding registration procedures
  • Navigating the College Catalog
  • Making good use of college resources and services

Advising Locations and Contact Information

Virtual Office Hours for Academic Advising - Fall 2020

Monday-Thursday: 8:30 am - 8:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm

While the College is operating virtually, the best way to help students get in touch with an Academic Advisor is to point them to the Academic Advising Virtual Services page.

Main Campus
Regional Centers
Northeast Regional Center
  • 12901 Townsend Road, Room 102
  • 215-972-6372 (please choose option 9 when prompted)
  • Monday and Tuesday, 9:00 a.m. – 7:00 p.m.
  • Wednesday and Thursday, 9:00 a.m. – 5:00 p.m. 
Northwest Regional Center
  • 1300 W. Godfrey Avenue, Room 118
  • 215-751-8773
  • Monday, Tuesday, Wednesday, and Thursday, 10:00 a.m. – 6:00 p.m.
West Regional Center
  • 4725 Chestnut Street, Room 131D
  • 215-516-3653

Learning Labs

The Learning Lab Department provides academic support services to registered students, assisting them with support specific to most of the courses offered at the College. Faculty and peer tutors are available for one-on-one tutoring. Additionally, small-group tutoring and class-specific study groups are facilitated by Lab faculty for the following subjects: in Biology, Chemistry, English, English as a Second Language, Math, and Secrets to Student Academic Success. The Lab's faculty members include specialists in reading, study skills, English as a Second Language (ESL), writing, mathematics, science, Computer Information Systems (CIS), and learning disabilities. Peer tutors are either current or former students who have successfully completed the course(s) they tutor for, and have received training in effective tutoring methods.

Learning Lab Locations

Main Campus

There are three Learning Lab locations on the Main Campus.

  • Central Learning Lab (B1-28) – English, ESL, Languages and Humanities 
  • Math and Business Learning Lab (B2-36) 
  • Science, Technology, and Allied Health Learning Lab (L1-LL)

Students may either schedule an appointment or drop in for tutoring support. It is strongly recommended that students schedule an appointment for a tutoring session, for which they must stop by a Lab location. Drop-ins are welcome; however, they are based on tutor availability and hence not guaranteed.

Regional Centers

Academic support services are also offered by the Learning Lab at the Regional Centers.

  • Northeast Regional Center (NERC) – Learning Commons 
  • Northwest Regional Center (NWRC) – Learning Lab (Room 121)
  • West Regional Center (WERC) – Learning Commons

Hours, Availability, and Coverage

  • Hours vary between the fall/spring sessions and the summer sessions.
  • Hours are subject to change and will be posted each semester. 
  • The extent of coverage for subjects and courses depends on faculty and peer tutor availability. 

Library

The College’s Library is an excellent resource for both teaching and learning materials. Librarians can help you identify supplementary materials including books, journals, and database resources to assist with student research and scholarship. 

Library Services

Information Literacy instruction is available and conducted by Library faculty. Please allow 7 days’ notice. The Calendar is available on the Library’s website. Tours are discouraged because they disrupt students’ studying, but a virtual tour can be found on the Library’s website.

Students should be directed to the Information Desk for research assistance provided by Library faculty.

Textbooks and articles may be placed on reserve for use by your students.

More information about the Library for faculty can be found here. 

If you have any questions, please visit or call the Information Desk (215-751-8394) to speak with a librarian.

Library Locations

  • Main Campus Library: Mint Building, first floor
  • Northeast Regional Center Library: 12901 Townsend Road
  • Northwest Regional Center Library: 1300 W. Godfrey Avenue
  • West Regional Center Learning Commons: 4725 Chestnut Street

Student Support

Counseling

CCP offers free, comprehensive counseling to all its students. As a faculty member, it may be appropriate at times to refer a student to the Counseling Center for services. Information discussed in counseling is kept strictly confidential. The College's Counseling center provides services to students who need assistance with personal, academic, and career related issues. The Center also assists students and graduates who are interested in continuing their education at other institutions.

When should faculty contact the Counseling Department?

  • If you have issues with a student in the classroom that do not involve problems that violate the student code of conduct. (If a student has a behavior issue in class, a behavior report should be filed and the student should be referred to the Dean of students.)
  • If you are concerned for the well-being of a student. This includes emotional, physical and academic concerns.
  • If you ever feel that a student may be a danger to themselves or others. (Depending on the exact circumstances, it may also be advisable to contact Campus security in such situations.)
  • If you want advice on classroom management.

Class Visits and Workshops

Instructors can also invite counseling faculty to their classrooms for class visits and workshops, which can be tailored to the needs of your class. Possible topics include "Career Exploration," "Understanding College Resources," and "Managing Stress." If there are other topics that you would like counseling faculty to help your class with, feel free to discuss them with the department head to see if Counseling can assist.

Counseling Locations and Contact Information

You can reach the Counseling Center by calling 215-751-8169, and you can visit the Counseling Department online. Counselors are also available at each of the Regional Centers. 

Main Campus

Appointments can be made at the reception desk in the Bonnell Building, Room BG-07, by calling 215.751.8169 or by emailing counseling@ccp.edu.

Regional Centers
  • Northeast Regional Center, Room 102, Call 215.516.3780 for hours.
  • Northwest Regional Center, Room 102, Call 215.516.3782 for hours.
  • West Regional Center, Room 132, Call 215.516.3781 for hours. 

Center on Disability

The Center on Disability (COD) provides accommodations and support services to all qualified students with disabilities attending Community College of Philadelphia to ensure their access to the College's academic programs, activities and services. Services are provided with the intention of assisting students in achieving maximum independence.

Your class may well have students with identified disabilities that are not immediately apparent to you or other students. In some cases, the college might authorize special classroom accommodations to specific students. These may include special devices to assist students with reading or note-taking, alternative test environments, or other accommodations as deemed necessary. Students entitled to an accommodation will present you with documentation. 

Accommodations granted to students with disabilities are entitlements that are not open to faculty discretion. To learn more about requirements concerning accommodations for students with disabilities, please contact the Center on Disability at 215-751-8050 (voice or TDD).

Further information about the COD

Single Stop

Single Stop helps Community College of Philadelphia students overcome economic barriers, continue with their education and move towards economic mobility. Single Stop services are offered on-campus and include: public benefit eligibility screening and application assistance, legal and immigration consultations, financial education, tax preparation services and healthcare enrollment assistance. All services are free to currently enrolled students.

To learn more about Single Stop, view this interview with Assistant Director Melissa Bartley (from the Adjunct Success Initiative):

Melissa Bartley - Ep.10

Faculty should contact Single Stop if…

  • they have a student in crisis, in need of health insurance, or food insecure
  • they have questions about tax preparation, healthcare enrollment assistance, legal and/or immigration service schedule
  • students from regional centers can't come to the main campus to meet with Single Stop staff
  • interested in having Single Stop make a short presentation about the services available to students
  • interested in making part of their syllabus (outreach support, part of a project, facilitation of financial literacy or healthcare access workshop)
  • are looking into applying for emergency funds
  • if they encounter issues with the student self-screening tools
  • they are interested in initiating a new initiative or being part of an existing one

When should faculty refer students to Single Stop?

  • If they are at high-risk of school drop-out because of financial barriers
  • If they have no health insurance, are food insecure or need help applying for public benefits and emergency funds
  • For free tax preparation services (January through April): students with incomes under 54K
  • For free legal assistance (Wednesdays): attorneys from Community Legal Services come to the Main Campus to help students with record expungement, housing, utilities and public benefit issues
  • For free immigration consultations (third Wednesday of the month, 2 to 5 pm)
  • For free financial counseling including debt management, banking, credit counseling, planning for independence and other topics
  • When they have questions about public benefits, need to renew healthcare coverage under the Marketplace (ObamaCare) or are seeking information about social services offered in Philadelphia
  • For internal and external resource referral

Any student can now use a handy screening tool to check their eligibility for benefits. As a faculty member, you might encourage your students to give the screening tool a try. They might be surprised to discover that they are eligible for valuable benefits!

Location and contact information:

Veterans Resource Center

The Veterans Resource Center serves students who are active-duty, retired, Reservist or National Guard veterans, spouses of veterans and dependent children of Service-disabled veterans. A Veterans Resource Coordinator answers your questions about programs and services offered to veterans, including the education benefits programs offered by the U.S. Department of Veterans Affairs.

What's available at the Veterans Resource Center?

  • Access to resources, periodicals and other academic material for veterans
  • Information regarding Veterans Affairs laws, regulations and College policy
  • Colonial Colleagues, an online community for student veterans at the College
  • Peer group discussions and the Student Veteran Club
  • Guest speakers on topics relevant to veterans
  • Transition workshops during New Student Orientation
  • Prior learning assessment for veterans

Veterans Resource Center Location

Room BG-43
215-516-3697 or 215-751-8462
FAX 215-516-3605
vets@ccp.edu

Women's Outreach and Advocacy Center

What is the mission of the Women’s Outreach and Advocacy Center (WOAC)?

  • Referring students to valuable resources (on an off campus) that provide needed services.
  • Creating a safe space environment for students who are dealing with stressful and uneventful situations that may impact their academic progress.
  • Engaging students in volunteer activities (on an off campus) that offer opportunities to network with diverse individuals and learn about their organizations.

When should faculty contact the Women’s Outreach and Advocacy Center?

Contact WOAC when a student indicates that they…

  • are experiencing domestic / sexual violence.
  • are experiencing homelessness and hunger.
  • are having child care issues.
  • want to consult confidentially with someone other than a Counselor

When should a faculty member refer a student to seek help from the Women’s Outreach and Advocacy Center?

Refer students to WOAC if they are…

  • looking for housing and food
  • having difficulty finding information for a research paper on domestic / sexual abuse and/or women's issues
  • interested in forming a support group
  • struggling to find community service hours
  • looking to fulfill volunteer hours on or off campus
  • in need of resources on and off campus
  • looking for safe space
  • in need of a lactation room

Can men make use of the resources available at the Women's Outreach & Advocacy Center?

Aware of the College's diverse student population, the center offers programming for a wide variety of audiences, and both women and men are encouraged to take advantage of the services and programs offered by the center, and to contribute to its mission.

Location and Hours

The Women's Outreach & Advocacy Center is located on the Main campus in Room S3.09, Our normal hours of operation are 9:00 am to 5:00 pm. The center is available on a walk-in basis and by appointment. You can call the center at 215-751-8808, or use this online contact form. 

For more information about WOAC, view an interview with the director, Dr. Claudia Curry (from the Adjunct Success Initiative).

 Claudia Curry

Center for Male Engagement

The Center for Male Engagement (CME) is a cohort-based program designed to increase the retention and graduation rates of African-American and other male students of color on campus.

What does the CME offer?

  • One-on-one coaching
  • Ongoing academic support
  • Career and leadership development
  • Civic engagement
  • Life skills training
  • Mentorship
  • Culturally-relevant social enrichment activities

Membership in the program is limited but walk-in services are available. To be eligible, students must have either successfully completed the summer enrichment program designed for first-time incoming students OR have 12 credits or less at the beginning of the fall or spring semester. All participants are required to sign an agreement of participation that outlines program expectations.

CME Location and Contact

The CME is located in the Winnet Student Life Building in Room S1-05. For more information, please call 215-751-8817 or email cme@ccp.edu.

To learn more about the CME, view an interview with the center's director, Derrick Perkins:

Derrick Perkins - Ep. 3