Information Technology Services
After many years of building a stable communications network for data and voice, the ITS department supports more than 4,000 workstations, the convergence of voice and data, connectivity to all regional centers through a metro-WAN fiber ring, 60+ servers in support of file, print, internal web services, phone services, an administrative and student systems and the associated relational database, computer applications in support of teaching and technology, library services, and stand-alone applications required for grant and state-funded projects.
The Information Technology Services department is an engaged service entity within the college community. Support for all aspects of the technical needs of the College is provided daily. A strong, reliable network infrastructure provides for delivery of voice and data to the college community.
Software Access
Adobe Creative Suite
Adobe has given select students the ability to download their software for free.
Autocad
Autocad has done the same but for every student with a valid .edu
Support Links
- Email & Password
Password Reset
Passwords must be reset on a rolling time basis. Passwords must not be reused.
How do I get MY User Name and Password
Retrieve your student user account by providing some information about yourself
- Support Requests
Create a Support Ticket
Create a support ticket. Our technicians will respond promptly and can diagnose & solve most issues remotely.
Create a Student Support Ticket
Phone Support
Phone support is available for issues relating to college systems and access on campus or remotely.
215-496-6000
Mon – Thurs, 8 a.m. – 6:30 p.m.
Fri, 8 a.m. – 5:30 p.m.
Sat, 8 a.m. – 4:30 p.m.Email Us
Send an email to
In-person Support
Bonnell Building, Room B2-41
Walk-in hours: Monday – Friday 8:30 a.m. – 5:30 p.m. - Internet Access
Wireless Internet
Wireless internet is provided throughout many areas on campus.
Visit the Wireless internet access page for complete details on how to access the internet from your device.
Computer access
The college has many computer labs and terminals that offer high speed access to the internet along with all college systems. Computers for course work can be found in the Library and Learning Commons at each regional center.
- Office Phone Information
Request Conference Phone
Contact us at to request a speaker phone.
Request Conference Bridge
The College does have conference bridge service available for faculty and staff use. To schedule the use of a bridge please contact the Support center at x6000 option 1 or via email at .
View Phone and Voicemail Options for more information
Please Log Into the Portal for Email Access
You must access email by logging into the portal via http://myccp.ccp.edu and click on Email (Office 365) found on the Home Tab