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Counseling

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The Counseling Department of Community College of Philadelphia can help you optimize your opportunities and meet your challenges. The College offers free, comprehensive counseling services to all of our students. Our highly qualified and diverse staff provides expertise in career, transfer, academic and personal counseling in both individual and group sessions. Stop by the Counseling Center today to find out how our professionals can help you stay on course. Check out our video:How Counseling Can Help!

What Is Counseling?

Counseling is a helping process that takes place between a student and a professional counselor. In an atmosphere of acceptance, students develop trust in a counselor as a person who is there to promote growth and self-direction. A counselor does not tell a student how to live his or her own life. It is through a sharing of ideas in a caring, respectful relationship that students can make important decisions in their lives.

Make an Appointment

Students on academic probation, readmit students (away from the College 2+ years), and incoming transfer students must schedule an appointment to register. 

Please click on the appropriate link below, fill out the form and an intake person will contact you shortly to schedule an appointment. Only submit one form to ensure accuracy.

Drop In (January 22nd - May 2nd)

Students without an appointment can see a Counselor on a first-come, first-serve basis to receive 15-minute virtual assistance or in-person drop-in session. Please contact Regional Centers directly for drop-in hours. 

VIRTUAL DROP-IN: Click here to access Virtual drop-in 11am - 1pm 

Monday and Tuesday from 11 am to 1 pm 

  • Registration for Academic Probation and Readmit Students
  • Changing majors
  • Withdrawal (Dropping one or all courses)
  • SAP Ed Plans
  • Difficulty in current course(s) 
  • Academic or Time Amnesty

PLEASE NOTE: Transfer students are seen on IN-PERSON Drop-In only or by Appointment. New students (no previous college credits) and Continuing students (good academic standing) see Academic Advising for assistance.

Occasionally, due to student volume, Virtual Drop-In might be locked to allow counselors to work with students already in line. If the room is locked, we have reached the maximum number of students for that day, and you will have to attend the next session.

In-Person DROP-IN: Main Campus, BG-07

Thursdays from 9am-12pm and 1:30pm - 4pm (except 1/25/24)

Regional Centers

Northeast Regional Center

Room 102

Email for drop-in hours

West Regional Center

Room 132

Email (put WERC Student in subject) for drop-in hours

For immediate assistance during a crisis, when College is closed text or call 988 (national hotline) or 215-685-6440, crisis line. All other emergencies, call 911.

 Counselors can assist you in these areas:

Academic

  • Registering for courses (New transfer students, readmit students who have not enrolled in courses in the past two years or longer and students on academic probation
  • Provide educational planning for students on academic probation
  • Withdrawal from a course and/or all courses at the College
  • Changing majors
  • Discuss concerns about academic performance and improving study skills
  • Review and access eligibility for Academic/Time Amnesty form

Career

  • Career decision-making skills and making a career change
  • Utilize career assessments to narrow down career options
  • Assistance with integrating education choices and career plans
  • Guidance on career information and resources

Personal

  • Resolving conflicts and crises affecting school work
  • Strategies to cope with stress, grief, family and peer pressures
  • Stress and time management skills
  • Developing self-esteem, confidence and problem-solving skills
  • Community resources and referrals
  • Crisis counseling (For emergencies, when on campus, please call security at 811)
  • For immediate assistance, when College is closed text or call 988 (national hotline) or 215-685-6440, crisis line.

Transfer

  • Assistance in identifying colleges and universities for transfer
  • Help planning appropriate course selection for transfer
  • Advice on how to gain acceptance into select colleges
  • Deciding when to apply for transfer

Confidentiality

Students should understand that both counseling and higher education laws prevent the Counseling Department from sharing counseling records without written permission from the student. There are a few exceptions to confidentiality, and it is important that you understand them.  Counselors may have to turn over records for a court order or subpoena.  Counselors are also legally-mandated reporters of abuse or suspected abuse of a child, elder, or disabled person, as well as threats made to your life or the life of another.  Therefore, if a student chooses to share such information with a counselor, he or she may be required to break confidentiality about the counseling visit in order to protect the safety of the student or others.