Notice:

All Summer and Fall classes will be held online, and all admissions and student support services are available remotely. Visit the Virtual Student Resource Center to access the assistance that you need.

About Information Technology Services

What We Do

The Information Technology Services (ITS) department provides ongoing support for all aspects of the College’s technical needs on a daily basis. This includes more than 3,500 workstations, voice and data delivery, and connectivity to all regional centers. We support 60+ servers that handle file, print, web and phone services, plus all internal systems, databases, and computer applications.

Technical Support Services

  • Network infrastructure and telecommunications
  • Servers, voice and data connectivity (internet/intranet)
  • Hardware/software deployment and repair

Information Support Services

  • Enterprise systems: Banner and third-party software, Banner security, support, development and reporting
  • 4ITSupport (client support services helpdesk) for faculty, staff and students via walk-in and phone
  • Training: basic banner navigation, OWA, Microsoft basics

Our Mission

ITS and its associated functional parts, Information Support Services and Technical Support Services, are dedicated to the creative, responsible use of information and telecommunications technology to:

  • provide flexible, responsive access to technology-based services
  • enhance the teaching and learning process through the support of technology campus-wide
  • increase efficiency and effectiveness in the use of College resources, and meet the needs of our diverse community
  • provide leadership in effecting change college-wide in the use of technology and future innovation in technology