Canvas and Zoom Assistance

Online Learning Resources

For information on how to access your classes remotely, check out our free course: How to Succeed in Online Learning, or check out these resources:

Please remember to download the apps for both Canvas and Zoom, available free for Android and iOS.  

Help with Canvas

 If something is not working correctly in Canvas:

  • If at all possible, you should access your course from a PC rather than a mobile device, especially when you are submitting an assignment. We have found that student information is more likely to get lost on a mobile device.
  • Your first step is to try using another browser (Chrome, Firefox, Explorer).
  • You can also submit a trouble report by selecting the Help link in the lower left corner of your Canvas screen, and choosing Report a Problemhelp button
  • You can also contact  onlinelearning@ccp.edu. Include as much specific information as you can.