Notice:

All Summer and Fall classes will be held online, and all admissions and student support services are available remotely. Visit the Virtual Student Resource Center to access the assistance that you need.

How to Access Virtual Student Support Services

Student Support Services

Welcome to Community College of Philadelphia's Virtual Student Resource Center! 

This page is your one-stop-shop for remote access to the College's academic, financial and community resources, and will be frequently updated to provide you with the most current information available. We encourage any and all students who are struggling to adjust to a virtual classroom and campus to refer to this page early and often. If you are not able to find what you need here, you can contact the College directly through CCP Cares

The virtual services described here apply to all students taking classes at the College. For information on how to access your classes remotely, visit our guide for online learning.

Community College of Philadelphia remains dedicated to helping students stay healthy, supported and ready to meet their academic goals. 

Free Course: How to Succeed in Online Learning

Free Course: How to Succeed in Online Learning

We've created a free online orientation course to give you the tips, tools and resources you need to succeed in online learning. This orientation will introduce you to Canvas, the learning management system you'll use to access the College's online classrooms. And after you finish the course, you will be given the option to be entered into a drawing for a laptop!

We encourage you to use this resource to: 

  • Understand how to succeed online
  • Navigate within Canvas, and customize your settings
  • Communicate effectively using the Canvas communication tools
  • Turn in assignments and take quizzes

Let's Get Started

This course has been created as a resource you can use now and return to in the future when you need help with something specific:

Using Zoom:

Frequently Asked Questions for Currently Enrolled Students

Frequently Asked Questions for Currently Enrolled Students

Students, please refer to the following information about summer and fall registration, financial aid and Work-Study, withdrawing from classes, technology, and information for international students.

Registration for Summer and Fall 2020

Can I still register for Summer classes?

No, the late summer session began on July 7, 2020.

Will Fall classes be offered in person or online?

Your safety continues to be our utmost priority as we plan for the fall semester. Based on the status of state and local stay-at-home orders and our concern about offering courses in a safe environment, we have decided that coursework for the fall semester will be offered entirely online. While the future status of local and state stay-at-home orders may allow us to begin to offer some on-campus services in the summer or fall, it was necessary to make a decision now about fall classes to give us time to meet all standards for online course delivery and to make sure we are providing you with enhanced support to help you succeed in your online classes this fall. Courses that can only be offered in face-to-face settings will be postponed until it is safe to resume on-campus instruction. 

What if I was already registered for fall on-campus classes?

As of June 8, any on-campus courses that you registered for have been changed to online courses. We have automatically changed your classes to online, so you do not need to re-register, but you should check your schedule to make sure you do not have synchronous online classes scheduled for the same time. If you do, you will need to change your registration in one of these classes. Many classes will be offered fully online, so if you prefer a class that does not have scheduled meeting times, you might be able to choose this option. If you have questions, students in good academic standing should contact Academic Advising. Students on academic probation, and transfer and readmit students should contact Counseling.

What is the difference between a fully online course and a synchronous online course?

Online courses are being offered in two formats: fully online and synchronous online. Fully online courses do not have required meeting times. These courses are conducted entirely online through Canvas, the College’s online learning management system. Synchronous online courses have some required meeting times, meaning the class will have specific days and times when you will meet online. Methods for these virtual meetings include video conferencing (Zoom), live chats and live-streaming lectures. These courses will also be offered online through Canvas, the College’s online learning management system.

Are there fees for online classes?

The College tuition remains flat for this fall, and in an effort to be sensitive to your added burdens in these uncertain times, we will be providing an automatic scholarship to cover the Online Learning Course Fee.

Should I register now for Fall 2020 courses?

Registering early is always a good idea. You do have the option to change your schedule, should it be necessary. Current students in good academic standing are encouraged to seek advisement from an Academic Advisor with questions at  . Students on academic probation must contact the Counseling Center for an appointment with a Counselor at  . Should you encounter difficulties with registration, contact the Office of Student Records and Registration at  . Refer to the Enrollment Guide and information included on this Virtual Student Resource Center page for more information.

Financial Aid and Work-Study 

Is federal financial aid be impacted?

No. Staff will be working to ensure that your financial aid is processed in a timely manner. If you are requested to submit documents, please make every effort to submit them electronically and not via the U.S. mail.

I am a Federal Work-Study student. Can I continue to work?

Because Main Campus and the Regional Centers are closed, there are no opportunities for students to work on campus, but some students will have the ability to work remotely based on their positions. This is currently true for most external employers of our current Federal Work-Study students. Students with questions or concerns should contact Mr. Quyen Ngo, Work-Study coordinator, at .

Have the Financial Aid deadlines changed?

Please see the Enrollment Guide for the Financial Aid deadlines.

Technology

What if I believe that I will not do well in an online class? 

We strongly recommend you give yourself the appropriate time to adjust to the online instruction format. We want you to continue to be in good academic standing and complete the term. Please contact your instructors and share with them your concerns and circumstances. Our faculty have been very understanding given our current state of affairs and are working with students in a variety of ways. Also, refer to additional information on the Virtual Student Services Center page for links to various support services.

What should I do if I do not have a laptop or computer?

Whether your classes are online or on campus, you need the right tools to succeed in your education and beyond. In order to participate fully in your classes, complete your assignments, and use your student email account, you must have access to a laptop or computer with a broadband internet connection. For Fall 2020, the following options are available to you. You will want to decide early which option is best for you.

Use Your Financial Aid to Buy Your Own Laptop

You can order laptops through the bookstore website, just like you can order your books. If the bookstore location is able to open, you can pick up your laptop, or if not, then the bookstore will ship the laptop to you. If you would like to use financial aid to purchase a laptop through the bookstore, below is information on the bookstore credit and student loans. You will want to make sure that whatever you purchase meets minimum system requirements. If you do purchase your own laptop, you can download Office 365 for free.

How to Purchase a Laptop/Computer Using Student Financial Aid Bookstore Credit

Community College of Philadelphia students may use their bookstore credit to purchase their required laptop/computer. Students whose financial aid has been applied to their student account creating a credit balance may receive a Bookstore Financial Aid Credit for use at the College bookstore. To determine the amount of your bookstore credit, loging to MyCCP and click on “Check Bookstore Credit.” To be eligible for a bookstore credit, students must have funds remaining (a credit balance) after all tuition, fees and any other charges are paid. You may be required to borrow a Direct Student Loan to cover the cost of your laptop computer. Please contact the Office of Financial Aid at financialaid@ccp.edu for more information.

To Purchase a Laptop/Computer Using an Additional Student Loan

Community College of Philadelphia students who have received their maximum awarded financial aid eligibility up to their financial aid Cost of Attendance, and are still in need of purchasing a laptop/computer may request an increase to their Cost of Attendance to cover the purchase of a laptop/computer. Increasing the student's Cost of Attendance to include costs for purchasing a laptop/computer does not guarantee that Community College of Philadelphia will have funds available to increase the amount of financial aid offered to you for the academic year. Approval from either the Federal Direct Student Loan Program, Direct PLUS Loan (parent loan), or a private/alternative educational loan will be utilized to cover the cost of the laptop/computer.

The U.S. Department of Education permits institutions of higher education to include in a student's Cost of Attendance the purchase of a laptop/computer for educational use. The Office of Financial Aid will include this expense for students upon request. The Cost of Attendance maximum adjustment for laptop/computer/printer purchase is $3,000. Students may request an increase only once as a Community College of Philadelphia student. All Cost of Attendance adjustment requests must be made in writing to financialaid@ccp.edu.

To be eligible for a Cost of Attendance adjustment for a laptop/computer purchase, students will need to submit to the Office of Financial Aid:

  1. Written request, a dated receipt/proof of purchase attached, OR a dated, itemized estimate of the cost of the proposed purchase. The Office of Financial Aid will assist you in applying for a loan for the same amount. To be considered, this must be received by the office at least two weeks prior to the end of the academic term for which this adjustment is being requested.
  2. Once the loan funds have been approved and received, students will either be notified of an additional bookstore credit for approval for purchase, or will be notified of a student account credit balance for reimbursement.

Borrow a Loaner Laptop from the College for this Semester 

This option is available only for students already enrolled in Fall 2020 classes. If you have not enrolled yet for Fall 2020, you should do so as soon as possible if you want to try to borrow a laptop. If you would like to use a loaner laptop, you should inform one of your instructors that you are in need of borrowing a laptop in order to complete the required coursework. Provide the following information to your instructor: your J#, email address and mobile phone number. The request to borrow a laptop will be entered by your instructor on your behalf. 

For information about the loaner laptop program, including your responsibilities if you borrow a device, visit our student device loaner program page.

To make sure you have a laptop or computer that will meet your technology needs, following are the minimum recommended specifications:

  • Intel Core i3-8145U Processor (2 Core, 4MBCache, 2.1GHz, up to 3.9Ghz) or 7th Gen Intel Core i5, 2.1Ghz minimum 
  • Windows 10 Pro 64 English 
  • Microsoft Office 2016/2019 
  • Intel UHD 620 Graphics for Intel 8th Gen Core i3-8145 or i5  
  • 8GB, 1x8GB, DDR4 Non-ECC  
  • 256GB PCIe NVM Solid State Drive preferred 

I do not have access to the Internet. Are there resources to help me?

You are eligible for Comcast Internet Essentials. Please see the free, low cost and upgraded internet access information for more details.

Several communications companies are granting temporary free internet access to assist students and families throughout our community. You can also turn your smart phone into a hotspot. Due to responses to the pandemic, many carriers have simplified the process add a hot spot to your mobile phone. You can find more information here.

Withdrawing from a Class

What if I want to withdraw from a class or classes?

In the event you do feel you need to withdraw from a course, College policies and procedures currently apply. See our withdrawal policy and procedures for more information.

Please keep in mind that to officially withdraw from a class, you must follow the procedures outlined in the link above. If you stop attending classes, that does not constitute an official withdrawal. Also, consult the Financial Aid Office to determine how your financial aid status will be impacted should you withdraw.

Please stay in constant contact with your professors regarding your attendance/participation in your courses. Please also consult with your Academic Advisor or Counselor if you are considering withdrawing.

Will I get a refund of tuition/fees paid if I decide to withdraw? 

The College’s refund policy remains in place. See our refund policy for more information.

In extenuating circumstances, students may appeal for a refund by completing the Special Request Form for Financial Account Adjustment.

Will my instructors work with me if I become ill or otherwise cannot complete my courses?

Yes. If you become ill or have other extenuating circumstances, please contact your instructors. Please also consult with your Academic Advisor or Counselor for guidance.

International Students

Will a change to online learning affect my status?

Because the College has decided to move courses from in-person to online instruction, your immigration status will not be affected. Since this would be a College-wide decision due to special circumstances, this will not be a violation of the 3-credit maximum distance education rule.

Can I leave the U.S. and finish the semester from my home country?

With travel restrictions currently in place, re-entry to the U.S. may not be guaranteed, should you leave the United States. We do not recommend travel at this time. Please take this into consideration before making any arrangements. If you do plan to travel, notify the International Student Services Office at  immediately as it may affect your immigration status.

Academic Support

Academic Advising

Academic Advising

Virtual Office Hours for Academic Advisors

Monday - Thursday: 8:30 a.m. to 8 p.m.

Student Resources

Academic advisors support first-time students and students in good academic standing. We're here to help you identify program requirements, discuss concerns about your academic performance, help you explore goals, interests and potential majors, and more. Students on academic probation should contact Counseling.

To schedule a virtual appointment with an academic advisor within your major, or with a part-time, general advisor, please click on this link: https://www.myccp.online/academic-advising/meet-your-advisor-zoom.  Please choose if you want to meet with the Academic Advisor by phone, email or Zoom. 

For help with registration, click on this link: https://www.myccp.online/academic-advising/registration-help

For further assistance, please call 215-751-8777 and leave a message. You will be contacted by staff as soon as possible. For quick questions, you can also email your Advisor directly or advising@ccp.edu.

 

Adjusting your study habits during COVID-19

Adjusting your study habits during COVID-19

We'll get through this together.

Things may feel out-of-control right now and you may be facing a lot of disruptions and unknowns. During this time, try to be patient with yourself, your classmates, and your instructors. Take care of your well being first. Adjusting your studying habits and making a plan may provide a sense of control during this unprecedented time. 

Our guide for academic success

In this guide, we’ll talk about: 

  1. Staying organized
  2. Avoiding multitasking
  3. Making the most of video lectures
  4. Setting a schedule
  5. Trading your strategies for new ones
  6. Working with a group or team
  7. Staying connected to other people

Remember, your study habits may need to change. 

1. Staying organized

With so many things changing in your courses, you must be reliving that first-week-of-class confusion at finals-week pace.

Here are things to keep track of for each class:

  • Are in-person parts of the class changing?
  • What are the in-person components of this course? (lecture, lab, etc.) 
  • Where can you find it or how do you access it? (livestream, lecture capture, etc.)
  • Is it at a specific time or can you watch it anytime? Are assignments changing? 
  • Are there new due dates?
  • Is how you’re submitting your assignments changing? 
  • Are any quizzes or exams being offered virtually? What should you do if you need help?
  • Is your course offering virtual office hours? When and on what platform?
  • Is there an online forum for asking questions?

2. Avoiding multitasking

If you’re doing more work on your own and your time is less structured, you might be more tempted to multitask. Many people think they can do multiple things at once, but research shows that only about 2% of the population can multitask. Even if you feel like you’re multitasking, you’re probably not…really, you’re switching between tasks very quickly, or ‘microtasking.’

The downsides of multitasking and microtasking:

  •  Assignments take longer. Each time you come back to an assignment from a distraction, you have to get familiar with it again, find your spot, remember what you were going to do next, etc.
  • You’re more likely to make mistakes. Distractions and switching between tasks tires out the brain.
  • You’ll remember less. When your brain is divided, you’re less able to commit what you’re learning to long-term memory (because it doesn’t get encoded properly into your brain). What to do instead: When you need to study something important, consider The Magic of Monotasking.
  • Focus on one thing at a time.
  • Take breaks between tasks.
  • Consider the ‘Pomodoro Technique’ to help you focus for 25 or 50 minute periods and then reward yourself with five or 10 minute breaks.

3. Making the most of video lectures

  • Stick to your instructor’s schedule as much as you can. Staying on a schedule will help you have a feeling of normalcy and prevent you from falling behind.
  • Find out how to ask questions. Is there a chat feature? Is there a discussion forum?
  • Close distracting tabs and apps. Unfortunately, we’re not as good at multitasking as we think we are! (See #2)
  • Take notes as you would if you were there in person.
  • Watch recordings at normal speed. Research shows that playback speed of 1.5x can lower your retention and can result in lower scores on assessments. Faster playback speeds are worse for complex, multi-step material (which most of your lectures probably are).

4. Setting a schedule

As the situation continues to unfold, you may have fewer social commitments and/or group meetings. Setting a schedule for yourself can help provide structure and keep you motivated. If you don’t already keep a daily or weekly calendar, try following a schedule like this to organize your time. Your mental health is incredibly important, so be sure to include time for exercise and self-care.

5. Trading your strategies for new ones

Your routines may also have to adjust during this time. Look for ways to adapt your usual habits or form new ones. For example:

  • If you usually study in a coffee shop or library, ask yourself what kind of environment helps you study and see if you can recreate that at home. Maybe it’s studying in a chair, rather than on your couch, or moving to a new spot when you change tasks. If you feel you need background noise, consider a white noise app or binaural beats.
  • If you always study in groups, try a virtual or even phone-based study session with your group.
  • If you thrive on tight timelines, but now have a more open schedule, think about how working with others or setting up a schedule can recreate that for you.

6. Working with a group or team

Remote collaboration will look a little different, but it is possible.

  • Try not to procrastinate. That group project may be out-of-sight, out-of-mind if you aren’t seeing each other regularly. Resist the urge to put it off. Make small progress and stay in touch.
  • Meet regularly, especially if you usually touch base during class or lab. Consider a quick text on your group chat about progress every couple of days. Ideally, have real conversations over video when you’re working together. Check out the online tools you have access to.
  • Set a purpose for meetings and use a shared notes document. Meetings might feel different when using video, even if your team was really good at working informally in the past. Try to set the purpose of your meeting in advance and take notes in a shared document so you can all follow along and contribute.
  • Keep videos open when you can. As long as you can see whatever you need to collaborate, try and keep the video visible on your computer screen. It’ll help you see the expressions of your teammates and stay connected to each other.
  • Check on each other and ask for backup: If someone has been absent from your group meetings or chat, ask them directly if they’re still able to participate in the project. If you aren’t getting responses within a day or two, let your instructor know. Know it isn’t being petty, it’s your team’s responsibility.

7. Staying connected to other people

During times like this, connecting with family and friends might be more important than ever. Even if we limit how much faceto-face time we spend with others on campus, staying in touch with instructors, classmates, and group mates is still important for continued classwork. Here are a few ideas:

  • Schedule video calls with friends and family. Talking with loved ones is often really helpful when you’re stressed or nervous about something. Taking a break to have a laugh is also important.
  • Attend virtual office hours or study groups so that you can stay up on your coursework. Please remember, this will pass. If COVID-19 has disrupted your upcoming travel plans, ended a lab experiment you were excited about, or for any reason feels like it came at the worst possible time, remember: this is temporary. You’ll find your way when it settles down. You’ll get back on track, and things will get back to normal. We don’t know when, but it will happen. Until then, take a deep breath, do your best, get some rest, and wash your hands.

ADDITIONAL RESOURCES

This guide was adapted from the Center for Academic Innovation at the University of Michigan

Canvas and Zoom Assistance

Canvas and Zoom Assistance

Learn how to login to Canvas for the first time and setup your password

Watch a video to learn how to submit a Canvas Assignment or read instructions about how to submit a Canvas assignment

Watch a video about setting up notification preferences

Watch a video that shows you how to join a Zoom meeting

Please remember to download the apps for both Canvas and Zoom, available free for Android and iOS.  

Zoom Virtual Backgrounds

Add some flair to your background in Zoom video calls by applying one of these backgrounds to your Zoom app. 

background 1 background 2 background 3 background 4 background 5 background 6 background 7 background 8 Background 9 Background 10

Learning Lab Academic Support Services (Tutoring, Workshops and Study Groups)

Learning Lab Academic Support Services (Tutoring, Workshops and Study Groups)

The Learning Lab faculty and staff will be available to support students through email and through individual and group tutoring sessions.

Virtual Office Hours

Monday – Thursday: 9 a.m. to 7 p.m.

Schedule an Online Appointment with a Tutor

Our Learning Lab tutors are not only highly capable of helping you earn better grades, they're also very fun to study with!

The Learning Lab has both faculty specialists and peer tutors with expertise in a broad range of subject areas. We are available online to help answer general questions, guide you through complex ideas, and help you with your study techniques. All tutoring services are FREE. You can schedule up to 60 minutes of tutoring per day.

Tutoring services are available Monday through Thursday from 9 a.m. to 7 p.m.

Currently, the Learning Lab offers two types of appointments to students:

  • Online is a face-to-face online tutoring session using Zoom. This type of session is most often used for subject tutoring, such as computer technologies, foreign languages, ESL, math and science.
  • e-Tutoring sessions allow you to simply upload a document, such as an essay, and identify one part of the writing process you would like help with. The tutor will review the document and provide you with focused written feedback and guidance on how to improve your writing.

How to Access Tutoring Online

The Learning Lab offers a comprehensive system of support, ranging from help in a specific course to detailed instruction in writing and study skills. The primary modes of support are peer-based individual and group tutoring. 

Video-Chat Online appointments will be interactive and meet face-to-face using Zoom.

E-tutoring appointments will be asynchronous - submit a question or a problem by email; a tutor will respond within 24 hrs (1 business day).

E-Tutoring Rules and Expectations

Students may schedule up to two appointments per week, per subject and in any combination of E-tutoring, Online Video-Chat, or Online Writing Center submissions. Appointments may be requested up to 2 weeks (13 days) in advance. Same day appointments may be requested up to 4 hours before the start time of the session. Requests received within the 4-hour window will be rejected. Only requests received from student.ccp.edu email addresses will be accepted. Requests sent from all other email address domains will be rejected.

After sending in a request for tutoring, students can expect one of the following responses: 

  • A response acknowledging receipt of your request, informing you that your request has NOT been accepted. In this case the email you receive information regarding alternate times your request could be accommodated 
  • A response acknowledging receipt of your request, informing you that your request has been accepted. In this case, you will receive a response confirming your appointment, including next steps.*

*For online Video-Chat appointments, the link to your Zoom meeting may be sent up to the start time of your session

Late Policy: Students who are more than 10 minutes late to an appointment forfeit the time slot.

Cancellation/No Show Policy: Appointments can be canceled via email up to 90 minutes before the scheduled session time. Appointments that are canceled within the 90-minute window will be marked as missed. Three missed appointments will result in limited tutoring appointments.

How to Schedule Your Tutoring Appointment

  • Login to MyCCP
  • Click on the “Student Quick Links” menu under MyCCP Quick Links
  • Click “Schedule an online tutoring appointment”
  • Next, select a schedule using the drop down menu after the current week's dates. Choose one of the following:
    • Subject Tutoring—for content specific support
    • Computer Lab—to reserve a computer on Main Campus
    • ESL
    • Writing Center—for writing support only (not content specific)
  • Using the “Limit to”dropdown menu to select the subject and course you need help with
  • Select a white box at the time you'd like to schedule your tutoring session
  • Complete the questions in the popup window, allowing the tutor to prepare before your session
  • Answer the questions and click “Create Appointment”

An email will be sent to your CCP email account to confirm your reservation.

How to Access Your Tutoring Session

Option 1: You can hover over the “Welcome”message. This will display your appointments. Select the session you are there to join.

Option 2: Click on the orange box corresponding to your appointment day and time. Next, click on "Start or Join Online Consultation."
Once you have made contact with your tutor, they may ask that your appointment be conducted via Zoom and provide you with the meeting ID number. 

Remember to check your phone and your CCP email regularly, as we may need to contact you with important updates regarding your appointment. 

You can expect

  1.  Feedback about formatting, citing sources, assignment directions, clarity, and grammar – or any other area of focus indicated by the student – will be noted as comment(s) in paper submission.
  2. A list of next steps to guide you in making changes to your paper (in body of email response).
  3. A short message from the Writing Center tutor (in body of email response).

You may have to wait up to 1 business days to receive your paper back. Please keep checking your student.ccp.edu email. We will work diligently to get your paper back to you as quickly as possible.

*This page will be updated frequently. Please check back for details on group tutoring sessions and drop-in hours.

 

Library Services

Library Services

Here are instructions on how to access the Library resources from off-campus. 

Looking for information about the coronavirus? Check out this special COVID-19 guide.

Virtual Office Hours

May 11-14: Monday – Thursday:  8 a.m. to 5 p.m.
Summer Hours (beginning May 18): Monday – Thursday:  8 a.m. to 8 p.m.

Student Resources

Library Site

Office of Student Success Initiatives

Office of Student Success Initiatives

Virtual Office Hours

Monday - Friday: 8:30 a.m. to 5 p.m.

Lynne Sutherland                    
Director
215-751-8136

Danyelle Watson-Young        
Student Success Support Coach
215-751-8202

Bridget Burless
Administrative Assistant
267-299-5966

Student Resources

Starfish Connect

For assistance, email starfishconnect@ccp.edu or call us using the numbers listed above.

Complete with 15 Scholarship 

To apply for the scholarship, email us at studentsuccess@ccp.edu. We will send you a link to an online application form. We will acknowledge receipt of your application and follow-up with you via email. You may also go to click here, download the application, complete it and send it to us via email. Please do not fax or mail an application as we are not in the office to receive it.

50th Anniversary Promise Scholars and Joseph and Marie Field Scholars

To contact us, please send an email to studentsuccess@ccp.edu or call us using the numbers listed above. We will check the voicemails of the numbers above and return calls as soon as possible.

Student Academic Computer Center Virtual Support

Student Academic Computer Center Virtual Support

SACC remote support will be available to assist CCP’s students and faculty during this challenging time. SACC online assistance will be available during our regular hours of operation from 8 a.m. to 5:30 p.m., Monday through Thursday.

Use a Computer on Main Campus 

You can now reserve time on a computer in our Computer Lab on Main Campus. Computers can be reserved for one 90-minute session each day and you must reserve your computer at least one day in advance. Computers are available Monday to Wednesday from 9 a.m. to 5 p.m. and on Thursdays from 9 a.m. to 3:30 p.m. 

How to reserve a computer: 

  • Login to MyCCP
  • Click on the “Student Quick Links” menu under MyCCP Quick Links
  • Click “Reserve a Computer in the Computer Lab”
  • Next, select the Computer Lab schedule from the dropdown menu
  • Scroll down to select a day and time you wish to reserve a computer (no same day appointments)
  • Click on the first white box to open a popup window
  • Answer the questions and click “Create Appointment”

An email will be sent to your CCP email account to confirm your reservation.

Following are a few of the ways we can also assist you remotely: 

1. Helping to navigate Office 365 

2. Helping to navigate through Canvas or Zoom 

3. Submitting school assignments through Canvas, email and other online platforms, and saving schoolwork in different formats such as PDF, Word, TIF, JPEG, PNG, etc. 

4. Using PowerPoint to complete assignments/schoolwork 

5. Sending an email, file conversion, online chat, drive formatting, etc. 

6. Using different online tools to format a project together 

7. Video file conversion such as MP3, MP4, etc., and submitting such files through Canvas or other Learning Management System (LMS) platforms 

8. Providing information about how to access Comcast free internet 

9. Helping with course-related software such as MyLabPlus, Cengage and Office 365 

10. Clearing cookies and caches in Chrome to enable browser contents to load correctly

11. Browser navigation 

12. Other computer related assistance as needed 

Assistance can be received by emailing your questions to .

Financial Services

Bursar's Office

Bursar's Office

The Bursar’s Office is committed to continuing to provide support to our students, staff and faculty. Online payment processing, email interactions and dynamic form processing are available remotely.

Virtual Office Hours

Monday - Thursday: 8:30 a.m. to 5 p.m.

You can access your billing statement and make payment online 24/7. Check out our How-to Videos

All general inquiries should be directed to bursarsoffice@ccp.edu , including requests to set up a phone or Zoom conversation with a Bursar’s Office team member. Please email us from your CCP email address and include your full name and student ID number (J#) within your email. You will receive an email reply within 48 hours of receipt of your email. Please send inquiries regarding past due balances to studentaccount@ccp.edu.

If you are unable to complete your transaction online and require an in-person visit, limited Main Campus appointments are available beginning Monday, August 3, 2020. Appointments are available on Mondays and Wednesdays between noon and 6 p.m., and on Tuesdays and Thursdays between noon and 5 p.m. Request an on-campus appointment.

Student Resources

The Bursar’s Office will continue to:

Help answer questions that you have related to billing and payment

Assist you in understanding our payment plan option so you can spread your payments over time

Counsel you on how to resolve your past due balance so that you know your repayment and enrollment options

Offer online direct deposit enrollment so you can receive your refund as quickly as possible

Online Billing & Payment

The following services are available in our payment portal:

  • View/Pay Your Bill
  • Enroll in/View Your Payment Plan
  • Set up an Authorized Payer

How to Access the Payment Portal

Login to MyCCP. Click on the Student Tab. Click the Financial Services menu on the left, select “Bill Summary” or another link you need.

*Please make every effort to submit your payment online. Our ability to process mailed payments is limited.

Dynamic Forms

The following processing requests can be submitted via Dynamic Forms:

  • Employer/3rd Party Voucher
  • Stop Payment Request

How to Submit a Dynamic Form

Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Financial Services Forms” and then select the form you need.

* Please do not mail vouchers, as our ability to access our mail is limited.

If you are unable to email us, students can call (215) 751-8979 during on-campus hours. Students can also leave messages on this number after office hours.

CARES Act Student Emergency Fund

CARES Act Student Emergency Fund

Frequently Asked Questions

What is the CARES Act? 

The Coronavirus Aid, Relief and Economic Security (CARES) Act is a coronavirus relief package approved by Congress. Community College of Philadelphia will receive $8 million to assist students that have incurred expenses related to the disruption of campus operations due to COVID-19. Eligible expenses include food, housing, course materials, technology, health care, childcare or other related expenses.

Does the CARES Act Fund need to be repaid?

No, the CARES Act Fund is federal grant assistance that does not need to be repaid. 

Am I eligible to receive CARES Act assistance?
  • Students must have a valid 2019-20 FAFSA at Community College of Philadelphia. If you haven't completed the 2019-20 FAFSA yet, it's still available through June 30, 2020. Get started by visiting www.fafsa.gov.
  • Students must have expenses related to the disruption of campus operations due to COVID-19, such as food, housing, course materials, technology, health care, childcare or other related expenses.
  • Requests will be awarded based on the availability of funds.  

To see if you are eligible to receive CARES Act funds, please complete the request form. All forms submitted by July 15, 2020 will be reviewed by July 22, 2020. Students who apply and are eligible to receive CARES Act Funds will receive funds by July 30, 2020.  

How will I receive CARES Funds? 

If approved, the CARES Act Fund grant will be added as a credit to your CCP student account, and then refunded to you. Unlike all other forms of financial aid, this fund will not credit toward any unpaid balances. CARES Act funds will be distributed via direct deposit. All students able to sign up for direct deposit must do so to ensure the timely disbursement of the funds. If you are unable to sign up for direct deposit, a paper check will be mailed to your address on record.  

How do I register for direct deposit?  

To sign up for direct deposit with the College, please login to MyCCP and complete the Student Direct Deposit Sign-Up form. You will need a bank account and a cell phone to sign up for direct deposit.

If you are unable to sign up for direct deposit you will be mailed a check sent to your CCP mailing address on record. Please confirm your mailing address by logging in to MyCCP and completing the CCP Mailing Address Verification form.

Are other resources available if I don’t qualify for the CARES Act Fund?

Students who do not meet eligibility criteria may still seek financial assistance for emergency circumstances through the Student Emergency Fund.

Are CARES Act funds available to incoming students that are beginning in Fall 2020? 

Federal CARES Act funds are being awarded to current CCP students that have expenses as a result of their educational experience being disrupted due to COVID-19. Fund availability will be monitored as we move through the next academic year.

Where can I locate the CARES Act consumer information? 

Information can be located on the College's Consumer Information webpage under Financial Assistance.

 

Financial Aid

Financial Aid

The Office of Financial Aid Services is committed to continuing to provide support to our students, staff and faculty. Dynamic Form requests and financial aid email interactions and processing is all available remotely. 

Virtual Office Hours 

 Monday through Thursday: 8:30 a.m. to 8 p.m.

The Office of Financial Aid is available and ready to assist our students! We are now providing virtual office hours to allow you to meet one-on-one with a Financial Aid representative via Zoom or by phone to assist you with your personal financial aid questions. Request an appointment by emailing us at financialaid@ccp.edu. Please include your full name, student ID number (J#), your CCP email address and your phone number within your email. You will receive an email reply within 24 hours of receipt of your email.

We are also accepting a very limited number of requests for on-campus appointments with a Financial Aid representative. You can schedule an appointment on Tuesdays and Thursdays from 9 a.m. to 4:40 p.m. Appointments will be held on Main Campus at the Enrollment Central counter, and will be on a first-come, first-serve basis.

Request an on-campus appointment by emailing us at finaidappts@ccp.edu, and include your full name, student ID number and reason for your appointment. You will receive an email confirmation with your appointment day and time. If your requested date and time is not available, we will ask you to select a different date and time.

Requests for Tuesday appointments must be submitted by noon on Monday and requests for Thursday appointments must be submitted by noon on Wednesday.

Upon arrival, you must check in with Campus Security. You must wear a face mask at all times, maintain social distancing, complete the Health Screening Questionnaire and have your temperature taken.

You can also call us on Tuesdays and Thursdays from 8:30 a.m. to 5 p.m. at 215.751.8270. Please note that staffing for on-campus appointments and phone contact is very limited at this time.

On-campus FAFSA workshops are not available at this time. If you need assistance completing your FAFSA, please view our online completion demos. You may also request a virtual zoom meeting by emailing us at financialaid@ccp.edu.

Student resources

The Office of Financial Aid will continue to: 

Help answer questions that you have related to your financial aid package

Advise you of potential financial consequences regarding decisions you make now and how they will affect you in future semesters

Counsel you on how to stay in good financial aid standing so that you can continue to remain eligible for and receive Federal Student Aid

Assist with devising a financial plan so you can attain your educational goals

Dynamic Forms

 The following processing requests can simply be submitted via Dynamic Forms:

  • Dependent/Independent Verification Forms
  • AP Appeal
  • Enrollment History
  • Loan Request Form
  • Loan Cancelation Form
  • Petition for Dependent Students Without Parental Support
  • Dependency Status Override

How to Submit a Dynamic Form

Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Financial Aid Forms” and then select the form you need. 

*Please make every effort to submit documents with the dynamic forms listed above or via email and not via U.S. Mail.

Health, Counseling and Basic Needs Support

Athletics Department

Athletics Department

As public health concerns surrounding COVID-19 continue to grow the Athletics department wants to ensure that we can support our students, staff, and faculty remotely. With the safety of student-athletes foremost in mind, the National Junior College Athletic Association (NJCAA) has made the difficult decision to cancel all spring competition, effective immediately. 

For fitness tips please contact the Fitness Center Staff, Melvin Brown MBBrown@ccp.edu or Cleante Parson CParson@ccp.edu or 215-751-8967.

Virtual Office Hours

Monday - Friday: 8:30 a.m.- 5 p.m. beginning March 23rd

Student Resources

For any athletics inquiries contact athletic director, Rogers Glispy, at RGlispy@ccp.eduor 215-751-8965.

Intercollegiate Sport Contacts: 

Student-Athletes

For academic and financial aide concerns contact athletics coordinator, Lynsey Grace, at LGrace@ccp.eduor 215-751-8968. 

For eligibility, NJCAA/NCAA rules or transfer guidelines contact athletics director, Rogers Glispy, at RGlispy@ccp.edu or 215-751-8965.

For season statistics and video information contact Equipment Manager, Jesús Godoy,at JGodoy@ccp.edu or 215-751-8005.

*For the most up to date information and important notifications please follow our social media accounts on Twitter - @TheCCPAthletics and Instagram - @CCPAthletics. To submit pertinent content for us to post please contact Equipment Manager, Jesús Godoyat JGodoy@ccp.eduor 215-751-8005.

Counseling Department

Counseling Department

College life is full of opportunities and challenges. The Counseling Department of Community College of Philadelphia can help you optimize your opportunities and meet your challenges. The College offers free, comprehensive counseling services to all of our students. Our highly qualified and diverse staff provides expertise in career, transfer, academic and personal counseling. The information discussed with counselors is kept strictly confidential. 

Virtual Office Hours and Contact Information

Hours: Monday - Thursday 8:30 a.m. - 7:30 p.m.
Friday 8:30 a.m. - 5:00 p.m.

Phone: 215-751-8169
Email: 

As public health concerns surrounding COVID-19 continue to grow the Counseling department wants to ensure that we can support our students remotely. Services are available by phone, email and zoom appointments.

Students Resources

Meet with a Counselor

For Academic, Career, transfer and personal counseling please email counseling@ccp.edu or call 215-751-8169, please include a message with your name, J number, cell phone and/or email and a counselor will be in touch with you.

Registration 

All-new, transfer students, readmit students and students on academic probation must first connect with counselors to register.

Important dates:

  • 3/23/2020: Academic Probation student’s registration begins. Please complete this form in order to register
  • 3/30/2020: New Transfer student’s registration beginsPlease complete this form in order to register.
  • 3/30/2020: Readmit student’s registration begins. Please complete this form in order to register.

Once we receive your request, you will be contacted by a Counselor about registration and next steps.

Coping During Covid-19

Emergencies

Mental Health

Safety

Self-Care During COVID-19

  • In need of emotional supports:
    • Ayana - Online Therapy for Marginalized & Intersectional Communities
      https://www.ayanatherapy.com
    • Support Text Line for persons of color: TEXT “STEVE” to 741741
    • Support phone/text/chat for LGBTQ Community ages 13-24 1-866-488-7386 – available 24/7
      https://www.thetrevorproject.org/get-help-now
    • Muslim Crisis Text Line: TEXT “SALAM” to 741741
    • Asian American Suicide Hotline: Call 1-877-990-8585, Asian LifeNet Hotline (24 hours)
      (Cantonese, Mandarin, Japanese, Korean, Fujianese are offered)

Academic Support

Health & Wellness:

 

Free, Low Cost and Upgraded Internet Access

Free, Low Cost and Upgraded Internet Access

Following are links to free, low cost and upgraded internet access.

Comcast Internet Essentials

Comcast is offering low-cost internet service. New customers will receive two months of free service. Click here for more details. In addition to the internet service, Comcast is offering laptops for $150 to Internet Essential customers.

In response to emergency measures associated with Coronavirus (COVID-19), Internet Essentials will increase speeds from 15/2 Mbps to 25/3 Mbps for all customers. This speed increase will happen automatically, no action is required by customers. 

Comcast will not suspend service or charge late fees for people or small companies affected by the virus who can’t pay their bills.

AT&T

AT&T will keep public Wi-Fi hotspots open for any American who needs them.

AT&T will not terminate the service of any wireless, home phone, or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic. In addition, AT&T will waive any late payment fees.

Verizon

Verizon will now offer individuals who qualify low-cost internet access through their Lifeline program Learn more here.     

Overage charges and late fees will be waived to support customers who may be financially affected by the COVID-19 crisis, In addition, Verizon is offering two months of waived internet and voice service charges for current Lifeline customers, and a new affordable internet option for low-income households.

Verizon will add 15GB of high speed data for wireless consumer and small business customers to be automatically applied with no customer action necessary.

T-Mobile

All current T-Mobile and Metro by T-Mobile customers as of March 13, 2020, who have legacy plans without unlimited high-speed data will receive unlimited smartphone data for the 60 days (excluding roaming). 

T-Mobile and Metro by T-Mobile customers on smartphone plans will be provided with hotspot data and an additional 20GB of a smartphone mobile hotspot (10GB per bill cycle for the next 60 days) for each voice line. (T-Mobile Connect excluded).

Lifeline partners will provide customers extra free data up to 5GB of data per month through May 13, 2020.

In addition, T-Mobile:

  • Will increase  the data allowance for free to schools and students using its EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month through May 13, 2020.

  • Will offer free international calling for ALL current T-Mobile and Metro by T-Mobile customers to landline (and in many cases mobile) numbers in many severely impacted countries. Visit the Customer FAQs page.

  • Supports the FCC’s Keep Americans Connected Pledge, which will ensure residential and small business customers affected by the pandemic do not lose service.

Sprint

For the next 60 days, Sprint will support residential and small business customers by:

    • Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and

    • Waiving late fees incurred because of economic circumstances related to the pandemic

Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost, and Spring will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.

Per-minute calling rates for international long distance calls to countries identified by the Center for Disease Control as Level 3 are waived through May 31, 2020. Customers are still responsible for any monthly charges for add-on international long-distance calling plans.

For more information, please visit Sprint.com.

Office of Collegiate Recovery

Office of Collegiate Recovery

Virtual Office Hours

Monday - Saturday: 9 a.m. to 9 p.m.

The Academic Mentor and the Director will observe normal off-campus office hours and meet with students via Zoom or over the phone. You can reach Pat Scoles, director, at 610-389-2096 or  . You can reach Antonia Angelica Jimenez-Trail, academic mentor, at 215-620-4015 or 

Weekly Zoom Meetings are available on Wednesdays 11-12 and Thursdays 2-3

Pennsylvania Government Services

Pennsylvania Government Services

Following are resource pages and hotlines for a variety of Pennsylvania government services that you can access while practicing social distancing:

File for Unemployment Compensation

A guide to filing for unemplyment in Pennsylvania

Talk Mental Health: Text PA to 741-741

PA's crisis text line provides free, 24/7 support via text message.

Apply for Medicaid

COMPASS is an online tool for Pennsylvanians to apply for many health and human service programs and manage benefit information.

Apply for SNAP Benefits

COMPASS is an online tool for Pennsylvanians to apply for many health and human service programs and manage benefit information.

Apply for WIC: Call 1-800-942-9467

The WIC Program aims to safeguard the health of low-income women, infants and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.

Get Help with Home Heating

The Low Income Home Energy Assistance Program (LIHEAP) helps families living on low incomes pay their heating bills. Households in immediate danger of being without heat can also qualify for crisis grants.

Sign Up to Vote by Mail Ballot

The new date of the primary election is June 2, 2020. The last date to submit your application for the primary election is by 5 p.m. on May 26, 2020.

Report Price Gouging

Price gouging isn't just wrong, it's illegal. If you know of a business who is price gouging, report them.

Get Answers to Your Tax Questions

Find answers to some of the most frequently asked tax questions.

Credit, Mortgage and Rent Advice

Learn ways to protect yourself financially during the COVID-19 outbreak.

PA School Closures

Guidance, resources and information about school closures.

Access Driver Dervices
Professional License Services

Apply for, renew or check your professional license.

Health/Safety Text Alerts

Stay informed and stay safe!

Single Stop

Single Stop

Single Stop can assist students during the temporary campus closure.  We continue to respond to emails and messages left for each Single Stop location.  Our staff are prepared to assist students with available resources for:

  • Benefit Screenings (SNAP and Medical)

  • Free Legal Services (Expungement, Utilities, Benefits and Housing)

  • Emergency Funding

  • Food Referrals

  • Immigration Consultation

  • Virtual Tax Preparation (TBD)

  • Behavioral Health Consultations and ReferralsReferrals for Employment and Unemployment Services

 Single Stop’s Website  

*These are onsite services but referrals will continue to be made and concerns can be addressed until campus reopens.

Student Centers and Resource Offices

Bookstore

Bookstore

The College Bookstore continues to serve the College community through the Bookstore website.

Have questions? Please contact the Bookstore at

Resources for Students

Access to eBooks are available from a variety of publishers for no additional cost.

For additional non-digital materials and other items, the Bookstore is offering a free shipping offer with no minimum purchase. When you make a purchase and check out, you will have the option to select free shipping.

Free shipping is also being offered on rental returns. The Bookstore will provide return labels and extending the return period without penalty to assist with increased returns by mail. If you rented a textbook, you will receive an email with a return label and instructions on how to return your rented books. The grace period is extended an extra 15 days from the rental return date.

Cap and Gown information will be provided once a decision on Commencement is made by the College.

Resources for Faculty

For faculty members seeking a well-designed digital alternative or supplement to their current textbook, Lumen courseware may be a good fit. Course set-up is simple, and faculty can be ready to teach the same day they make the change. 

Career Connections

Career Connections

Career Connections is here to support our students, staff and faculty remotely. All Career Connections services, workshops, résumé and cover letter reviews and approvals will be available to you remotely.

Virtual Office Hours

Monday - Friday: 8:30 a.m. to 5 p.m.

You can schedule an appointment with a Career Connections Pathway Coordinator on the Employment Hub. A Zoom video conference link will be available to you when you schedule an appointment with a Pathway Coordinator.

Student resources

You can access our three career-readiness software platforms through your MyCCP account. To get started:

  1. Click on the Student Tab
  2. Click on Career Connections on the left-hand side of the page and click on one of the software platforms below:
    • Career Connections Employment Hub: To connect & customize your job search with local and regional employers that are looking to hire CCP students. Register for our employer events, career workshops and schedule an appointment with one of our Career Connections Pathway Coordinators to have your resume and cover letter reviewed and approved.
    • Big Interview:  To watch videos on interview preparation, interview tools, sample interview questions and record your Mock Interviews to receive feedback from our Pathway Coordinators!
    • Virtual Job Shadow: To explore different careers and develop a career plan that you can use to begin exploring careers that you want to learn more about. You can virtually explore the day-to-day responsibilities, duties and skill sets needed to perform the jobs you want to learn about from people who are actively doing the job!

PLEASE NOTE: You can reach the Career Connections Pathway Coordinators via email at careerconnections@ccp.edu. In your email, please provide your name, the best number to reach you and your major in the subject of your email. We look forward to serving you! 

Center for Male Engagement

Center for Male Engagement

The Center for Male Engagement is prepared to continually support our students remotely. All of the Center for Male Engagement’s core services will be available remotely in moderation, including the following:

  • Academic Support (including online tutoring)
  • Leadership Development
  • Career Development
  • Life Skills 

Currently enrolled CME students will receive access to a shared CME Google drive that outlines how to access program services.

Virtual Office Hours

Monday - Friday: 8:30 a.m. to 5 p.m.

Contact Information

Please feel free to schedule an online appointment to meet with the director and/or support coaches with Ms. Hope Thomas at cme@ccp.edu. Starting on Monday, March 30, 2020, online appointments will be available, Monday through Friday between 8:30 a.m. and 5 p.m. Evening appointments will be available, as appropriate. In your email, please provide a brief explanation for your meeting, and the best number and time to reach you so that we can prepare in advance of the meeting. 

Please note: Once appointments have been confirmed, a Zoom Video Conference link will be sent to your CCP email. 

CME STAFF 

Cory Dulaney, Support Coach
Email:  
Google Number: (267) 396-7824
Shane Nelson, Support Coach
Email:  
Google Number: 267-417-6393

Derrick Perkins, Project Director                     
Email:  
Google Number: 267-521-1786

Patrick Robinson, Support Coach
Email:  
Google Number: 267-225-8071

Albert Swindle, Support Coach
Email:  
Google Number: 267-521-1807

Hope Thomas, Administrative Assistant
Email:  or  
Google Number: 267-961-3043

Center on Disability

Center on Disability

Contact information and virtual office hours

Phone: 215-751-8050
Email: 
Monday - Thursday: 8 a.m. to 5:30 p.m.

Student resources

If you need assistance with ADA accommodations or have questions related to disability, please call and leave a message or send us an email. Staff will check messages daily and continue to schedule appointments via ZOOM or phone. 

Please note the Center on Disability is not administering quizzes, tests, or exams at the College. Students should remind instructors of their testing accommodations, so they remember to adjust any timers associated with their assessments accordingly.  

For additional information, please visit the COD website at ccp.edu/student-support/center-disability

Institute for Community Engagement and Civic Leadership

Institute for Community Engagement and Civic Leadership

Are you looking for ways to help our community during the COVID-19 pandemic? Make a difference from home and give back to others during this time of need for so many by channeling your energy into virtual volunteering! Our community needs you more now than ever before.

We're supporting city efforts that are in high need of service, and also continuing to run programming that enables you to be an active and engaged citizen.

Virtual Volunteering

Sharpen your skills and find fulfillment while giving back during the COVID-19 pandemic. Here are some ideas taken directly from Mayor Jim Kenney:

  • Support health care workers and first responders on the front lines of the pandemic. Donate supplies. Craft a mask. Say thank you!
  • Help your neighbor, especially the elderly. Grab some essential items from your grocery run and drop them off to neighbors in need.
  • Stay in touch with others through video conferencing on Zoom or Google Hangout to make someone’s day!
  • Remind others why social distancing is crucial right now. Positively influence on social media.
  • Support your local businesses by ordering your favorite take out.

You can find a complete list of the city’s service opportunities please here.

Student Engagement and Resources

#CCPVotes

Pennsylvania's primary election date has been moved to June 2. The last date to register to vote is May 18. Please visit the #CCPVotes webpage to register, learn about the new mail-in ballot option and more. Voter education classroom presentations will be done virtually via Zoom. If you are a student interested in a Paid Democracy Fellowship, email 

Fostering Caring Connections

All students who are in the Institute’s Fostering Caring Connections program (or would like to be in the program due to your experience in the foster care system) are encouraged to stay in contact with us for future updates and resources, or to schedule one on one calls. Text 717-685-5982 if you are seeking support.  

Adopt-A-School Program

The personal care items drive will continue. Please feel free to put aside new items you may have at home or order needed essentials listed below for students and their families at Spring Garden and Waring Schools. Both schools serve large populations of transient students.

  • Soap 
  • Deodorant 
  • Lotion
  • Toothpaste and Toothbrushes
  • Sanitary Napkins
  • Dryer Sheets
  • Laundry Pods
  • Large Ziploc Bags

When the College’s campuses reopen, all items can be brought to Room S3-03 in the Winnet Student Life Building.

For interested volunteers and work study participants: All Philadelphia School District schools are closed until further notice. When they reopen, we will notify all previously recruited volunteers and Work-Study students as to when you may begin service. In the meantime, take the District’s virtual volunteer orientation and complete your clearances to get engaged!

Virtual Office Hours

Monday through Friday:  8:30 a.m. to 6 p.m. 

Contact us via email at  or text at 717-685-5982.

 

International Student Services

International Student Services

The International Student Services Office is committed to continuing to provide support to our students, staff, and faculty. Employment workshops, Dynamic Form requests, and individual advising are all available remotely.  

Virtual Office Hours

Monday – Friday: 8:30 a.m. to 5 p.m.

You can schedule a meeting with Anesah using Starfish or by emailing aakari@ccp.edu. Please include your full name, student ID number and the reason for the appointment. Within 24 hours of your request, a confirmation email will be sent to you via Starfish including your appointment date, time and a Zoom invitation and link. 

Student Resources

Some services require a virtual meeting, while other requests can simply be submitted via Dynamic Forms, which you can access under the student tab of MyCCP. Please see the list below.

Dynamic Forms Requests

Login to MyCCP and click on the Student Tab. In the Electronic Forms box, select “International Student Forms” Select the form you need. For details instructions, please refer to the Dynamic Forms email sent to you on March 17, 2020. Letters will be issued and sent to you by email.

Dynamic Forms are required for the following:

  • Change of Information
  • I-20 Extension Form (also require approval from Advising)
  • Letter Requests 
  • Reduced Course Load Request (also require approval from Advising)
  • Transfer Out Request (SEVIS Record)

Zoom Meetings

If you missed a workshop or would like to discuss any of the topics listed below, please follow the instructions above to schedule an appointment. Zoom meetings are required for the following:

  • CPT Workshop/Application Submission
  • Immigration Advising
  • OPT Workshop/Application Submission (checklist sent via email on March 17)
  • Post Completion/Graduation Plans
  • Reinstatement Requests
  • Starfish Follow Up
  • Travel Questions

Travel 

While travel is strongly discouraged during this time, please make sure to notify Anesah if you are planning to leave the US.  Please complete this Travel Form and email copies of the items listed below BEFORE traveling: 

  • I-20 (page 2)
  • Visa Stamp

Faculty and Staff 

ISS is still required by the Department of Homeland Security and the Student Exchange and Visitor Program to monitor the academic progress and enrollment of our international students.  If you are concerned with a student’s performance or attendance, please contact us via email or by raising a flag in Starfish so that we can follow up with the student.  

Contact Info: 

Email: aakari@ccp.edu 
Google Voice/Text: 267.507.5437
WeChat: anesah_akari

TRiO Student Support Services

TRiO Student Support Services

The office of Trio Student Support Services will remain open and responsive during this period of social distancing. Our comprehensive services will continue to be available to low-income, first-generation college students and students with disabilities. We will continue to provide support to students’ graduation and/or transfer from the College to four-year colleges and universities to receive baccalaureate degrees. 

Virtual Office Hours and Contact Information

Monday - Thursday 8 a.m. - 5:30 p.m.

Marline Paramour
Director
215.731.8497

Corey Tucker
Academic Coordinator
215.751.8445
   
Lisa Blue
Administrative Associate
215.751.8532

Student Resources

Academic Coordinator should be the initial contact for Advising and other progress services. Trio Student Support Services offers the following to qualified students:
Academic Advising
Academic progress
College Transfer
Grant Aid for PELL Grant recipients
College services workshops
 
 
  

Veterans Resource Center

Veterans Resource Center

As growing public health concerns surrounding COVID-19 have caused the College to close temporality, the Veterans Resource Center is committed to continuing to provide support to our students, staff and faculty. Dynamic Form requests, individual advising and up to date VA/school information are all available remotely.  

Virtual Office Hours

Monday - Friday:  8:30 a.m. - 5 p.m.

You can schedule a meeting with Steve Bachovin via sbachovin@ccp.eduorvets@ccp.eduand Starfish. He can also be reached via social media on Linkedin and Facebook. Please include your full name, student “J” ID number.  Within 24 hours of your request, a confirmation email will be sent to you via email including your appointment date, time and a Zoom/Skype invitation and link. 

Important things to remember

Seek academic advisement because you will be billed and are responsible for classes that DO NOT line up with your degree path. We will help you find either your Academic Advisor or a counselor. 

The VA WILL NOT pay for ONLINE remedial classes. (This may be revised under the current national emergency as all classes are now online.)

Previously PASSED courses are NOT covered by your benefits except in rare situations.

The VA will pay for a failed class but NOT a dropped class.

Financial Obligation: Based on your eligibility for VA benefits, a GOOD HOLD will be placed on your account. Any balance not covered by the VA or other aid is your responsibility. Chapter 1606 & 35 benefits are paid directly to students. Always apply for the Free Application of Federal Student Aid.  

All veterans, military, and dependents are granted our residency rate when using VA or TA Automatically.  Those not using education benefits must present proof (DD214 or Orders) to the VRC

Dynamic Forms

Some services might require a virtual meeting and or an email, while other requests can simply be submitted via Dynamic Forms.  

To access Dynamic Forms, login to MYCCP.  Click on the Student Tab. In the Electronic Forms box, select Records and RegistrationSelect the Veterans Registration Certification form to register all new classes for the upcoming summer and fall semesters.  

 

Faculty and Staff: 

If you are concerned with a student’s performance please contact by email sbachovin@ccp.edu or Starfish

Along with ZOOM and Skype there is a chat feature in OFFICE 365 called TEAMS or I can be reached via Google voice / text: 215-370-1757   

Women’s Outreach and Advocacy Center

Women’s Outreach and Advocacy Center

Public health concerns around COVID-19 are surmounting and creating understandable anxieties. We want you to know that the Women’s Outreach and Advocacy Center is ready and available to serve you remotely. The Women’s Outreach and Advocacy Center offers a variety of services that include advocacycrisis intervention, referral (e.g., homelessness, domestic violence), consultation, and support group development.

Virtual Office Hours

Monday - Friday:  8:30 a.m. - 6 p.m. 

To schedule an appointment email or call 215-751-8828. A Zoom video conference link will be sent to you when within 24 hours of your request for an individual and or group appointment.

Join us on Facebook and stay up to date on communications from the Women’s Center, fellow classmates and our friends. You may also visit our website for additional information and a list of resources.

Student Resources

Do you need funds for child care?

If so, check out the Community College of Philadelphia child care grant program, Child Care Access Means Parents in School (CCAMPIS). The program is designed to help low-income male and female student-parents pay for childcare. The grant is available for students who are Pell-eligible, in good academic standing according to the College catalog, enrolled in at least six credits (nursing students, three or six credits), and attending classes during the time that child care is rendered. Children of student-parents must enroll/or be enrolled in an accredited daycare center such as Keystone Stars. For an application, please email or submit the application through the Pride Portal. After your application is approved, we will schedule a virtual interview and CCAMPIS Orientation. 

Contact us

Women’s Outreach and Advocacy Center full-time staff ready to serve you.

Dr. Claudia Curry,
Director, Women’s Outreach and Advocacy Center 
- 215-751-8828 

Kelly Lake, Child Care Specialist 
- 267-414-2092 

Christian Bailey, Recruitment Specialist 
– 215-751-8808 

Records and Registration

Student Records and Registration

Student Records and Registration

Student Records and Registration staff are working remotely to provide you with services during this time. We are responding to all emails and processing requests using all electronic online methods available to our offices.  

Virtual Office Hours

Monday through Thursday from 8 a.m. to 7 p.m.

Contact us

Academic Records: records@ccp.edu
College Transcripts: transcripts@ccp.edu
Graduation: grads@ccp.edu
Registration: osrrhelp@ccp.edu

Please include your complete name and student ID in your email.

Student Resources

Transcript requests can be made online at www.getmytranscript.com for electronic PDF transcripts only.

To access enrollment services, login to your MyCCP account and click on the Student tab to access the following resources:

Enrollment Services 

  • Search for Classes/Register Online (click on the Enrollment Services link on the left, then click on Search for Courses/Register Online)
  • Apply to Graduate (click on the Graduation link on the left, then click on Apply Graduate/Status Update)

Dynamic Forms

 The following requests must be submitted via Dynamic Forms:

  • Registration (Add a class after the course has started)
  • Change of Information
  • Change of Residency
  • Special Request for Excused Withdrawal
  • Request for Financial Account Adjustment
  • Veteran’s Registration Request
  • Course Substitution for Graduation

How to Submit a Dynamic Form

Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Records and Registration Forms” and then select the form you need. If you're already logged in to MyCCP, you can access the Student tab directly here.

Student Activities and Organizations

Student Clubs and Organizations

Student Clubs and Organizations

For all student club/organization support, contact Piseitta (Pie) Arrington at parrington@ccp.edu. Pie can set-up a zoom session with any club officers/leaders to discuss specific topics/ideas. For marketing support, please contact Sajeda Virji at svirji@ccp.edu. Officers should also use this time to update their content and information on their Pride Portal pages. More info/resources on how to use all the administrative tools/features of your page can be found using the links below: 

Student Engagement - Regional Centers

Student Engagement - Regional Centers

Virtual Office Hours

Monday - Friday: 8:30 a.m. - 4:30p.m.

For general Student Engagement Regional Center questions or support, contact Dionne Easton, Coordinator, at deaston@ccp.edu or call (215) 972-6369 during business hours.

Zoom session meetings can be set-up with individual students by request.

Programming updates for Regional Centers will be provided via the Pride Portal page: 
https://prideportal.ccp.edu/organization/regional-centers-nwrc-nerc-werc

Student Engagement / Student Leadership Development

Student Engagement / Student Leadership Development

For general office questions or support, contact Jenavia Weaver, Director of Student Engagement, at jjweaver@ccp.edu.

For questions related to student leadership (Philadelphia LEADS Leadership Society, Phi Theta Kappa Honor Society, Student Government Association, Vanguard Newspaper, Lion Leader Student Ambassadors), contact Ida Swindle-Jewell at iswindle@ccp.edu.

Student Resources

SUN-SATIONAL SUMMER 2020 VIRTUAL STUDENT PROGRAMMING SERIES

Beat the heat and join us for a weekly series of virtual student programming from
May 18 – August 20, 2020.


Download our series flyer to print out and post on your fridge at home so you never miss out!

MONDAYS, 12 p.m. START TIME: Movie Mondays
Grab your lunch and join us for a fun-filled Netflix Watch Party study break. All you need is access to a Netflix account and the Netflix Party extension to join in on the conversation! The watch party link will be posted in the Pride Portal event description a half-hour prior to showtime. 

Movie Schedule: Check the Pride Portal for our full movie schedule.

TUESDAYS, ALL DAY: #CCPpride TikTok Tuesdays
Participate in fun TikTok challenges with Roary!

TUESDAYS, 2-3 p.m.: Training Tuesdays
Learn new tips and tricks each week about the Pride Portal.

  • Watch Week 1 (May 19): “Introduction to Pride Portal” – Zoom Recording Link (Password: 5E$9#i!h)
  • Week 2 (May 26): “Organization Tools Deep-Dive: About, News, Gallery & Documents” – Zoom Recording Link (Password: 1g=mF10+)
  • Week 3 (June 2): “Organization Tools Deep-Dive: Roster” – Zoom Recording Link (Password: 7j=^KMlx)
  • Week 4 (June 9): “Organization Tools Deep-Dive: Forms” – Zoom Recording Link (Password: 0B%6OxLS)
  • Week 5 (June 16): “Organization Tools Deep-Dive: Events” – Zoom Recording Link (Password: 6n$827X+)
  • Week 6 (June 23): “Organization Tools Deep-Dive: Elections” – Zoom Recording Link (Password: 4M!2#Am2)
  • Week 7 (June 30): "Personal Tools Deep-Dive: Event History, Memberships, Service Hours, & Co-Curricular Transcripts" - Zoom Recording Link (Password: 8U&&*=9#)
  • Week 8 (July 7): “Review of Pride Portal Help Support Center” – Zoom Recording Link (Password: 5I=.T+m5):
  • Week 9 (July 14): Cancelled
  • Week 10 (July 21): “Overview of the Corq Mobile App for Pride Portal” – Zoom Recording Link (Password: Dm@e5vyd)
  • Week 11 (July 28): “Open Practice Session: General Help/Support” – No Zoom Recording

WEDNESDAYS: We Connect Wednesdays
Virtual Coffeehouse, 9-10 a.m.
Grab a cup of joe or hot tea and join us to enjoy unstructured time catching up with each other.

LGBTQ Zoom Room, 3-4 p.m.
Join the MarcDavid LGBTQ Center in an affirming virtual space for all LGBTQ students to be themselves and connect with other LGBTQ peers.

THURSDAYS, Noon to 1 p.m.: Try New Things Thursdays
Lunch & Learn: discover something new each week from our talented team members!

  • Watch Week 1 (May 21): “Baking Demo – Peanut Butter Oatmeal Cookies” – Zoom Recording Link (Password: 7q#o8g62)
  • Week 2 (May 28): “Mindful Meditation and Positive Affirmations” – Zoom Recording Link (Password: 2g!$GTc=)
  • Week 3 (June 4): “Snack Rack and Grady’s Community Garden: Tips on Growing Your Own Food at Home” – Zoom Recording Link (Password: 4p*08P?$)
  • Week 4 (June 11): “Cooking Demo – Cauliflower Tots” – Zoom Recording Link (Password: 6m*G90=2)
  • Week 5 (June 18): “Lion Nation Match Game” – Zoom Recording Link (Password: 4w%=ei6r)
  • Week 6 (June 25): “Cooking Demo – Healthy Fruit Pizzas” – Zoom Recording Link (Password: 6b#7n2y&)
  • Week 7 (July 2): “Cooking Demo – Tropical Green Smoothie and Banana Pancakes” – Zoom Recording Link (Password: 9c+^1Xg1)
  • Week 8 (July 9): “Cooking Demo – Chocolate Chip Cookies” – Zoom Recording Link (Password: 5J=5e2#5): 
  • Week 9 (July 16): “Simple Sewing – DIY Masks” – Zoom Recording Link (Password: 6j*vkf5!)
  • Week 10 (July 23): “Character Test: Have Fun Using Cartoons and Learn Your Personality Type/Style” – Zoom Recording Link (Password: #0^dcHDH)
  • Week 11 (July 30): “Roary’s Jungle Hunt at Home” – No Zoom Recording - Postponed due to “Enough Is Enough: Expression Session” scheduling conflict

3RD THURSDAYS, 7 p.m. START TIME: Thursday Theater: LGBTQ Movie Night
Discuss classic and contemporary LGBTQ films with other LGBTQ folks. All you need is access to a Netflix account and a free Discord account, and you can join in on the conversation! 

Movie Schedule: 

Contact Our Team:

The staff will continue to respond to inquiries during normal business hours (M-TH, 8:00am-6:00pm).

  • Richard Kopp – Assistant Dean of Students – 
  • Jenavia Weaver – Director, Student Engagement – 
  • Sajeda Virji – Coordinator of Marketing – 
  • Vincent Scarfo – Coordinator, LGBTQ Center – 
  • Dionne Easton – Coordinator, Regional Centers – 
  • Bernadette McCottry – Office Administrative Associate B – 
  • Kellie Brown – Office Administrative Associate – 
  • Ida Swindle-Jewell – Office Administrative Associate B – 
  • Piseitta Arrington – Technical Craft Specialist B – 

For Additional Help and Support or Specific Questions:

  • For general department questions or support, including the Pride Portal, Online Orientation, New Student Orientation, Commencement, Ticket Sales Refunds, Co-Curricular Programs, and mascot appearances (Roary), contact Richard Kopp, Assistant Dean of Students, at  .
  • To submit Common Transfer Applications, contact Bernadette McCottry at  .
  • For social media inquiries, support, or suggestions, contact Sajeda Virji at  .
  • For LGBTQ programs and services, contact Vincent Scarfo, MarcDavid LGBTQ Center Coordinator, at   or visit our website: https://myccp.online/marcdavid-lgbtq-center.
  • For general Student Engagement Regional Center questions or support, contact Dionne Easton, Coordinator, at  .
  • For general student programming questions or support, contact Jenavia Weaver, Director of Student Engagement, at  .
  • For questions related to student leadership (Philadelphia LEADS: Leadership Society, Phi Theta Kappa Honor Society, Student Government Association, Vanguard Newspaper, Lion Leader Student Ambassadors), contact Ida Swindle-Jewell at  .
  • For student club/organization support, contact Piseitta (Pie) Arrington at  . Officers should also use this time to update their content and information on their Pride Portal pages. More info/resources on how to use all the administrative tools/features of your page can be found using the links below:
  1. Use this guide to help you manage the tools/features of your Pride Portal page: https://engagesupport.campuslabs.com/hc/en-us/articles/360016011492-Student-Leader-Resource-Guide
  2. To add other officers/advisor(s) to the page to give them administrative access, as well as to invite/add your general members to join the page, click here for more information on how to manage your roster: https://engagesupport.campuslabs.com/hc/en-us/articles/115001617606-Roster-Walkthrough
  3. More resources - check out these brief introductory videos for an overview of the entire system:
  4. Student Video Tour
  5. Campus Partners Video Tour