Community College of Philadelphia uses Send Word Now, an emergency notification system, to quickly notify students, faculty and staff in the event of an emergency, closing or delayed opening.

How It Works

Send Word Now allows the Office of Safety and Security to send alerts through text messaging, phone and email to numerous devices, such as mobile phones, College landline phones, and email accessible devises. This system provides students, faculty and staff with an additional layer of security and protection for emergency response. It has proven to be a dependable, robust service, even under trying circumstances like power outages and severe weather.

What Information Is Used

If you are a current student, faculty or staff member, the College has provided Send Word Now with the basic contact information associated with your student or employee record. 

For students, this includes a Primary phone number and a Cell phone number, as well as your College email address. You have the option to add one additional non-College email which will only be used for emergency notifications.

For faculty and staff, this includes your College phone extension, Primary phone number and Cell phone number, as well as your College email address. You have the option to add one additional non-College email which will only be used for emergency notifications.

Update Your Contact Information

To emergency notifications, your contact information must be up-to-date. Please note that in order to receive a text message, at least one cell phone number must be supplied. Things to keep in mind:

• Provide enough information so that you can be reached instantly, regardless of the time of day.
• Do not enter a phone number more than once. Please provide unique direct-dial numbers and email/text addresses that go directly to you.
• When in doubt, provide more points of contact rather than less.

Students

Log into MyCCP. Within the Student Tab, under the Enrollment Services channel, select Update Contact Information.

Faculty/Staff

Log into MyCCP. Within the Employee Tab, under the Administrative Forms and Links channel, select Update Contact Information.

Your Information Is Private

The information you provide will remain private. Send Word Now has signed a confidentiality agreement with the College. They will not use this information for any other purpose except notifications initiated by the College. Also, Send Word Now will never ask for sensitive information, such as credit card information or Social Security numbers, which might be used for identity theft. If you receive an invitation from Send Word Now that does not conform to these guidelines, please do not accept the invitation—report it.