The Office of Financial Aid Services is committed to continuing to provide support to our students, staff and faculty. Dynamic Form requests, and financial aid email interactions and processing is all available remotely.
Virtual Office Hours
Monday through Friday: 8:30 a.m. to 5 p.m.
Saturday: 9 a.m. to 1 p.m.
The Office of Financial Aid is available and ready to assist our students! We are now providing virtual office hours to allow you to meet one-on-one with a Financial Aid representative via Zoom or by phone to assist you with your personal financial aid questions.
How to Request a Virtual Appointment
Request an appointment by emailing us at email@example.com. Please include your full name, student ID number (J#), your CCP email address and your phone number within your email. You will receive an email reply within 24 hours of receipt of your email.
How to Request an In-person Appointment
We are also accepting a very limited number of requests for on-campus appointments with a Financial Aid representative. You can schedule an appointment on Tuesdays and Thursdays from 9 a.m. to 4:40 p.m. Appointments will be held on Main Campus at the Enrollment Central counter, and will be on a first-come, first-served basis.
Request an on-campus appointment by emailing us at firstname.lastname@example.org, and include your full name, student ID number and reason for your appointment. You will receive an email confirmation with your appointment day and time. If your requested date and time is not available, we will ask you to select a different date and time.
Requests for Tuesday appointments must be submitted by noon on Monday and requests for Thursday appointments must be submitted by noon on Wednesday.
Protocols for on-campus appointments: upon arrival, you must check in with Campus Security. You must wear a face mask at all times, maintain social distancing, complete the Health Screening Questionnaire and have your temperature taken.
Contact Us by Phone
You can also call us on Tuesdays and Thursdays from 8:30 a.m. to 5 p.m. at 215.751.8270. Please note that staffing for on-campus appointments and phone contact is very limited at this time.
On-campus FAFSA workshops are not available at this time. If you need assistance completing your FAFSA, please view our online completion demos. You may also request a virtual zoom meeting by emailing us at email@example.com.
The Office of Financial Aid will continue to:
- Help answer questions that you have related to your financial aid package
- Advise you of potential financial consequences regarding decisions you make now and how they will affect you in future semesters
- Counsel you on how to stay in good financial aid standing so that you can continue to remain eligible for and receive Federal Student Aid
- Assist with devising a financial plan so you can attain your educational goals
The following processing requests can simply be submitted via Dynamic Forms:
- Dependent/Independent Verification Forms
- AP Appeal
- Enrollment History
- Loan Request Form
- Loan Cancelation Form
- Petition for Dependent Students Without Parental Support
- Dependency Status Override
How to Submit a Dynamic Form
Login to MyCCP. Click on the Student Tab. In the Electronic Forms box, select “Financial Aid Forms” and then select the form you need.
*Please make every effort to submit documents with the dynamic forms listed above or via email and not via U.S. Mail.