COVID-19 Campus Update

The College is currently closed, and remote instruction and work continue while Philadelphia remains under a stay-at-home order. All courses for the Summer I and II terms will be held online while student services and support are available remotely. Visit the College’s Virtual Student Resource Center to access the assistance that you need. Adequate notice will be shared with students, staff and faculty once a re-opening date is established. 

Learning Lab Academic Support Services (Tutoring, Workshops and Study Groups)

The Learning Lab faculty and staff will be available to support students through email and through individual and group tutoring sessions.

Virtual Office Hours

Monday – Thursday: 9 a.m. to 7 p.m.

Student Resources

Email Us Your Questions and Papers

Students can email their questions and/or papers to the general email address for the area in which they are seeking academic support services:

    • Computer Technologies Tutoring:
    • ESL Tutoring:
    • Humanities Tutoring:
    • Math and Business Tutoring:
    • Science Tutoring:  
    • Writing Center:

Individual tutoring will be offered by appointment and drop-in (TBD).

Group tutoring will be offered through ESL Learning Lab Classes, study groups and workshops. 

Courses Offering Tutoring Online

Computer Technologies
CIS: 103, 105, 106, 114, 130, 150, 200, 205
CSCI: 111, 112, 113, 123, 211, 213

ESL (English as a Second Language)
ESL: 071, 072, 073, 081, 082, 083, 091, 092, 093, 098, 099

Humanities 
Anthropology: 112
Education: 201, 214, 265 
English (Not including ESL): 098, 099, 101, 102, 106, 115
French: 101
History: 101
Philosophy: 101
Political Science: 101, 111, 112, 117
Psychology: 101, 205, 209
Sociology: 101
103 Spanish: 101, 012, 201, 202

Math and Business
Accounting: 101, 102, 201, 202
Allied Health (math only): 101
Economics: 112, 114, 120
Foundational Math: 016, 017, 118
Math: 121, 123, 133, 137, 150, 151, 161, 162, 163, 171, 172, 251, 270, 271, 272
Psychology: 167

Science
Allied Health: 101, 103
Biology: 106, 109, 110, 123, 124, 211, 241
Chemistry: 101, 102, 110, 118, 121, 122, 221, 222
Diet: 111
Engineering: 202, 222
Physics: 101, 111

How to Access Tutoring Online

The Learning Lab offers a comprehensive system of support, ranging from help in a specific course to detailed instruction in writing and study skills. The primary modes of support are peer-based individual and group tutoring. All tutoring support will take place virtually for the rest of the Spring 2020 semester. Learning Lab Tutoring services begin Monday, March 30th 2020. 

Video-Chat Online appointments will be interactive and meet face-to-face using Zoom.

E-tutoring appointments will be asynchronous - submit a question or a problem by email; a tutor will respond within 24 hrs (1 business day).

E-Tutoring Rules and Expectations

Students may schedule up to two appointments per week, per subject and in any combination of E-tutoring, Online Video-Chat, or Online Writing Center submissions. Appointments may be requested up to 2 weeks (13 days) in advance. Same day appointments may be requested up to 4 hours before the start time of the session. Requests received within the 4-hour window will be rejected. Only requests received from student.ccp.edu email addresses will be accepted. Requests sent from all other email address domains will be rejected.

After sending in a request for tutoring, students can expect one of the following responses: 

  • A response acknowledging receipt of your request, informing you that your request has NOT been accepted. In this case the email you receive information regarding alternate times your request could be accommodated 
  • A response acknowledging receipt of your request, informing you that your request has been accepted. In this case, you will receive a response confirming your appointment, including next steps.*

*For online Video-Chat appointments, the link to your Zoom meeting may be sent up to the start time of your session

Late Policy: Students who are more than 10 minutes late to an appointment forfeit the time slot.

Cancellation/No Show Policy: Appointments can be canceled via email up to 90 minutes before the scheduled session time. Appointments that are canceled within the 90-minute window will be marked as missed. Three missed appointments will result in limited tutoring appointments.

How to Schedule your Tutoring Appointment

To schedule an E-tutoring appointment, email the appropriate department (see list above in the Student Resources section) from your student.ccp.edu email address, being sure to include the following in the body of the email:

  1.  First and Last name
  2.  ID# (e.g., J01234567)
  3. Phone number
  4. Course in which you need support (e.g. CIS 103)
  5. What is your assignment from your instructor? Please be as detailed as possible (attached to the email or in the body of the email)
  6. The assignment, problem, or topic you are in need of help with (attached to the email as a Word, Excel, or PPT document)
  7. Any questions you have about what you are submitting for #6 (in the body of the email)
  8. The due date of your assignment – homework, paper, quiz, or test.
  9. Potential days and times in which you would be available.

To schedule an Online Video-Chat tutoring session, follow these steps: 1. Download the Zoom application on your desktop or laptop at https://zoom.us. You can also download Zoom from the app store on your smart phone device. 2. Email your request to the appropriate department (see list above in the Student Resources section), using your student.ccp.edu email address, being sure to include the following information in the body of the email:

  1. First and last name
  2. ID# (e.g., J01234567)
  3. Phone number
  4. Course in which you need support (e.g. CIS 103)
  5. Potential days and times in which you would be available.
  6. Technology capabilities (computer, internet, webcam; smart phone)
  7. A request for a specific tutor (in the body of the email) *We cannot guarantee all requests.

You will receive an email with the link to your Zoom meeting up to the start time of your session.

How to Submit Your Paper to the Writing Center

Students – Writing Center services are still available to you during CCP’s move to online instruction. Email your papers to a tutor and they will give you written feedback and guidance for improving your writing.

  • Papers submitted to the Writing Center before 9am on Mon-Fri (10am on Sat) will not be accepted and you will receive an automatic response, informing you of such.
  • Papers submitted after the daily limit is met will be bounced back, along with an email notifying you as such.
  • Papers will be accepted/processed on a first come first serve basis, as indicated by the timestamp of the email.
  • The number of papers accepted by the Writing Center is subject to tutor availability.
  • You may try to submit your paper again the next day. Keep in mind that the closer to the opening time you submit your papers, the more likely it is to be accepted.
  • No exceptions.

Using your student.ccp.edu email address, send an email to being sure to include the following in the body of the email:

  1. First and Last name
  2. ID# (e.g., J01234567)
  3. The name and number of your course (e.g., ENGL 101)
  4. If English, it is ESL?
  5. The directions for your assignment your instructor (attached to the email or in the body of email)
  6. The due date of your assignment (in the body of the email) **WARNING: papers may not be returned for 24 hours (1 business day). Therefore, if your paper is due on the same day you are submitting it the Writing Center, there is a very good chance that it may not be back in time.
  7.  The draft of your paper (attached to the email as a Word document)
  8. Any questions you have about the assignment (in the body of the email)
  9. What are you doing well in this paper? (in the body of the email)
  10. What are you having the most trouble with in this paper? (in the body of the email)
  11. What part of the writing process would you like the tutor to focus on (in the body of email – pick one only)
    1. Thesis Statement.
    2. Outlines
    3. Content Development
    4. Responsiveness to task
    5.  Argument is Logical and Well-Supported
    6. Grammar
    7. Sentence Structure
    8. Effective Use of Research/Text-Based Support
    9. Citation Styles
    10. Paraphrasing
    11. Revisions
    12. Other

You can expect

  1.  Feedback about formatting, citing sources, assignment directions, clarity, and grammar – or any other area of focus indicated by the student – will be noted as comment(s) in paper submission.
  2. A list of next steps to guide you in making changes to your paper (in body of email response).
  3. A short message from the Writing Center tutor (in body of email response).

You may have to wait up to 1 business days to receive your paper back. Please keep checking your student.ccp.edu email. We will work diligently to get your paper back to you as quickly as possible.

*This page will be updated frequently. Please check back for details on group tutoring sessions and drop-in hours.