My Path to Campus Services

Bookstore
Follett Higher Education operates full-service bookstores on the Main Campus and at the Northeast. The Main Campus bookstore is located in the Pavilion Building. Textbooks and course materials are sold at all bookstore locations specific to the location, with the exception of distance courses (online) and West Campus, which are available at the Main Campus. New, used, and digital textbooks (for purchase and rent) are available at all bookstore locations. The Main and Northeast Regional bookstores also carry a large selection of school supplies, computers and computer supplies, printers, trade books, school spirit apparel and giftware, backpacks, gift cards, and snacks and beverages. More information including bookstore hours, contact information, store promotions, online ordering options, etc., are posted on the bookstore link on MyCCP and the bookstore website at ccpbookstore.com.
Dining Services
Canteen, a division of Compass International, provides dining options on the Main Campus. Roary’s Café, located in the Pavilion Building, offers a made-to-order grill, deli, and pizza station as well as grab’ n selections and premium beverages. Café details including contact information and menus are located on the Dining Services link on MyCCP. The CBI Cyber Café, Pavilion, Bonnell, Northeast Regional Center & CATC Center feature high-end vending options which include ‘grab’ n go’ selections, premium beverages, and microwaveable items. Vending machines are located throughout all campus buildings.
Saxbys
Saxbys at Community College of Philadelphia is an Experiential Learning Platform cafe helmed by a Student Cafe Executive Officer that oversees a team of peers and all cafe operations while earning an undergraduate degree. Everything at this cafe is crafted for students, by students! The impressive breadth of this cafe also extends to its food menu. All-day breakfast highlights include Breakfast Grilled Cheese, pastries, egg sandwiches, Breakfast Burritos and a suite of unique toasts. Beyond all-day breakfast, a range of seriously melty grilled cheeses are offered as well. The cafe’s carefully curated beverage menu features a range of options from its signature Cold Brew Collection, to all-natural smoothies, Harney & Sons teas, and seasonal sippers. For current hours of operation, click here. For more info about the program, contact the Experiential Learning & Impact Team, at experientiallearning@saxbyscoffee.com.
Lion Card - Your Student ID
A student ID card, also known as the Lion Card, is issued to all new students and is your official college identification. Lion Cards are used for admission to the campus and access to its facilities. Effective January 2017, your Lion Card must be worn visibly at all times while on campus and must be presented and swiped at all building entrances each and every time. You also may be asked for other identification. You must show the ID card if it is requested. Abuse of an ID card could result in disciplinary action by the College. If the card is lost or stolen, contact the Department of Public Safety in MG-12 at Main Campus or the main Public Safety desk at each Regional Center for information about replacing it. Each replacement ID card is $10. Funds may be loaded onto your Lion Card by the card holder and can be used in Roary’s Café, the Bookstore, to purchase tickets for events and activities, and for the discounted parking rate at the Main Campus Garage and discounted copies in Business Services (MG-25). Card holders can make cash deposits to their Lion Card using a Value Port; one Value Port is located in the Pavilion Building and one is located at the Northeast Regional Center. Deposits using a credit card can be processed through the cardholder’s Lion Card account which is accessed through the Lion Card link located on MyCCP under the Campus Life tab. More information including FAQ’s and Terms and Conditions can be found on the Lion Card link. Funds can also be loaded using the CBORD GET App available for smartphone users.
Public Safety
The Department of Public Safety operates 24 hours a day, seven days a week to ensure a safe and secure environment for all members of the College community.
Public Safety Specialists, along with stationary and roving patrol officers, are assigned to the Main Campus and Regional Centers. Patrol officers regularly monitor both the interior and exterior of college facilities, including all parking lots and campus grounds.
The College utilizes an extensive network of Closed-Circuit Television (CCTV) cameras located throughout the campus. These cameras are actively monitored 24 hours a day by Public Safety Specialists in the Public Safety Communications Center (MG-12).
If you experience an emergency, dial extension 5555 from any campus phone. From off campus or mobile devices, call (215) 751-8111 to reach the Communications Center directly.
All accidents, injuries, or hazardous situations should be reported immediately to the Department of Public Safety (MG-12) or to the nearest Public Safety/Security station, which are located at each main entrance to the College.
Special red “house phones” are located in hallways across campus for internal emergency use.
If you lose or find an item on campus, please report it to the Department of Public Safety, ROOM MG-12.
Public Safety personnel will respond promptly to any request for assistance or report of suspicious or unsafe activity.
Campus Emergency Communications
Community College of Philadelphia uses several mass communication systems to quickly notify students, faculty, and staff in the event of an emergency, weather-related closure, or delayed opening. These systems are designed to reach you through multiple channels to ensure you receive timely and accurate information.
Emergency Notification Systems
- Send Word Now® (Text, Email, and Voice Alerts)
The College’s primary notification system sends alerts about emergencies, closures, and delayed openings via text message, phone call, and email. All enrolled students are automatically included in this system. - Alertus® Mass Notification System
The Alertus® system uses visible wall-mounted beacons located throughout campus buildings. These devices display and broadcast visual and audio alerts for emergencies affecting the entire College or specific areas. - Classroom PA System (VOiP Phones)
The College’s classroom telephones are equipped to receive public address (PA) announcements, allowing emergency messages to be broadcast directly to classrooms and offices.
Contact Information for Emergency Notifications
Phone Numbers
Your primary and cell phone numbers will be used for all official College communications, including emergency alerts.
- To receive text messages, at least one cell phone number must be listed.
- The field labeled “Cell Phone 2” is used only for emergency alerts.
- Avoid listing the same number more than once and use numbers that reach you directly at all times.
Email Addresses
Both your college email and any additional personal email you provide will be used for college communications.
- You may add one personal (non-CCP) email address that will be used only for emergency communications.
Maintaining and Updating Your Contact Information
To ensure you receive all emergency alerts, keep your contact information up to date:
- Log into MyCCP.
- Select the Student Tab.
- Under the Enrollment Services channel, click Update Contact Information.
For assistance, contact 4ITSupport at (215) 496-6000 or email 4ITSupport@ccp.edu.
Please include your Student ID Number (J#) in all requests.
Your enrollment in the Send Word Now® system remains active for two consecutive terms following your last date of enrollment.
Privacy and Security
All contact information you provide is kept confidential. Send Word Now® has a confidentiality agreement with the College and will use your information only for college-authorized notifications. The system will never request personal or financial information such as credit cards or Social Security numbers. If you receive a suspicious message claiming to be from Send Word Now®, do not respond—report it immediately.
Information Technology
As a registered student, a College-issued email account is given to you as part of MyCCP. You may continue to use an alternate email account; however, it is not recommended that you auto forward your MyCCP email to this alternate account. Official College communications are sent via email, and you do not want to miss reading any important information.
Communication sent by email is considered to be valid and official, and you will be held accountable for any information, deadline, or requirement contained within the email. Please make it a priority to check your College-issued email regularly. If using email, please leave an alternate email address other than your Community College of Philadelphia email.
Contact or call (215) 496-6000, with questions or problems with your College email account. Please remember to include your Student ID # (also, your J#) in all requests to .
MyCCP
MyCCP provides students the ability to interact with the College in numerous ways. While there will be times when you must take care of business in person, many activities including forms submissions, payments, etc., can be accomplished online. You will receive official College correspondence, notices and announcements in MyCCP. In addition, some faculty may use this service to augment in-class discussion and assignments with online resources. Once you have registered for your first semester of classes, be sure to monitor your MyCCP account regularly.
Information Technology Support
As a student using the College’s computer networks, either for course-related activity or to manage your student records, help is available should you need assistance. Contact Information Technology at (215) 496-6000 (off campus) or extension 6000 (on campus).
For Student Support, press OPTION #2. Under OPTION #2 press one of the following:
#1- Log In – Navigating MyCCP Support
#2 - Student ID Information or to report a problem with your student ID
#3 - Financial Aid Questions
#4 - Payment or Billing Related Questions
#5 - Records and Registration Questions
#6 - Admissions Questions
#7 - Speak to a Student Technical Support Representative
Wi-Fi
Wireless Availability
The Community College of Philadelphia Wireless Network is available to all staff, faculty, students and authorized visitors with laptops or mobile devices capable of wireless connectivity. Those connected to the Community College of Philadelphia Wireless Network will be able to access Internet and email; however; SHARED NETWORK RESOURCES ARE NOT ACCESSIBLE.
Wi-Fi Hot Spots For All Campus Locations
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Bonnell Building |
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Pavilion Building |
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Mint Building |
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West Building |
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Winnet Building |
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Center for Business & Industry (CBI) |
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Northeast |
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Northwest |
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West Philadelphia Regional Center |
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System Requirements
Any device with Wi-Fi capability. This includes any mobile device.
Connection Information
The Wi-Fi within the College is a non-broadcasting network. We do this to limit non-college resources from accessing the network. To set your device connection, go to your device’s Network and/or Wi-Fi connection settings location. Manually ‘Add’ a network using the SSID of CCP WLAN with Open Security. The “CCP WLAN” SSID must be entered as shown here. If asked, check Obtain an IP address automatically.
For additional information, contact the ITS Support Desk at (215) 496-6000.
Lockers
Lockers are assigned on a first-come, first-served basis each fall by the Facilities Management Department, MG-14. Assignments are for both the fall and spring semesters. Lockers are not available during summer sessions. Check bulletin boards for when and where to pick up your locker assignment. Locker problems are handled by the Facilities Management Office, MG-14.