My Path to Being a Good Student
Student Success Initiatives (SSI)
Student Success Initiatives (SSI) offers programs and services designed to ensure students’ academic success at the College. SSI is constantly expanding their program offerings as specific needs among the College’s student body are identified. SSI offers student support through a Student Success Support Coach and peer coaches available for phone, on-line or face-to-face appointments. SSI also manages Starfish Connect, the College’s academic early alert system, which provides students with timely and effective communication regarding academic performance. Staff work with students after receiving alerts to provide guidance about helpful resources available at the College. In addition, the office manages the Complete with 15 Scholarship which is designed to help students complete their degree program faster while saving money.
Academic Early Alert (Starfish Connect)
Starfish Connect, the College’s academic early alert system, is a communication tool for students, faculty and staff at the College, designed to provide students with feedback about academic performance. The goals of the system are to help students successfully complete courses, connect students with campus resources, engage students in their academic success and increase student persistence from semester to semester. The Starfish Connect software allows faculty to easily communicate their concerns to students while at the same time communicating these concerns to student support staff on campus. Starfish provides a way for faculty and students to directly communicate with one another about student issues that need to be resolved. Students can be more successful when direct faculty-student communication is combined with effective support from advisors, counselors and other staff on campus. Using Starfish Connect, faculty can raise flags when they have a concern about student performance, give kudos to provide positive feedback to students and make referrals to campus resources. Students receiving an email from instructor(s) with the subject, ‘An Important Message from your Professor’ should follow up with the instructor(s) and take any other suggested action steps as soon as possible.
For more information about creating a student profile in Starfish Connect and viewing the student dashboard, visit myccp.online/starfish-connect.
Complete with 15 Scholarship
Complete with 15 provides eligible students, who enroll in four courses (a minimum of 12 credits) each semester with a scholarship that will fund an additional three-credit course. By enrolling in five courses per semester for a minimum of 15 credits, students can complete an associate degree in less time while saving money. Students are eligible to apply for this scholarship once they have earned at least 24 credits and have a GPA of 2.5 (See “Paying for College” on the College’s homepage for additional eligibility criteria). The scholarship is renewable for two semesters, following initial award, providing eligibility criteria continue to be met.
Support for 50th Anniversary Promise Scholars and Joseph and Marie Field Scholars
SSI can help students who are awarded the 50th Anniversary Promise Scholarship or the Joseph and Marie Field Scholarships maintain their eligibility throughout the academic year. SSI staff help these scholars navigate College processes and resources. They help students meet their goals by reminding students of important deadlines, identifying academic support workshops offered on campus and extracurricular activities on campus or in the community.
SSI currently partners with the following community organizations: Mastery Charter Schools, St. James School, Youthbuild, Project Home, Philadelphia Futures, Summer Search, Community College of Philadelphia’s TRiO Upward Bound, KIPP and District 1199C Training and Upgrade Fund. SSI assists students, who were supported in high school by any of the partner organizations, in the transition from high school to college. If you are a student from any of these organizations, please reach out to SSI for additional support.
For additional information on any of the Office of Student Success Initiative’s programs, please visit S3-09, email or call (215) 751-8136.
The Learning Lab provides students with free academic support services – such as individual and small group tutoring sessions, study groups, and workshops – in a majority of the courses offered at the College, as well as assistance with fine- tuning your study strategies. We now provide our academic support services in person and online!
While many students have a mistaken impression that the Learning Lab’s academic support services are only remedial, we like to emphasize the fact that most students who utilize our services tend to already be solid students in their own right and are looking to increase the quality of their learning. Whether you are looking to improve your understanding of course material, develop/strengthen problem solving skills, are in need of help with a writing process, pass a particularly difficult course, aspire to develop a B into an A, or whatever your objectives may be – the Learning Lab is here to provide you with a personalized learning experience so that you may become the most successful CCP student you can possibly be.
The Learning Lab is comprised of both peer tutors and subject specialists with expertise in a broad range of subjects, who are trained in the art of tutoring, and are mentored to provide the individualized attention our students need to achieve their personal best. Our peer tutors are accomplished students in high academic standing, who have excelled in the courses they tutor, and are familiar with the rigors of courses offered by the College. Our subject specialists are faculty members with expertise in reading, writing, ESL, mathematics, computer information systems, computer technologies, accounting, economics, science, statistics, and learning disabilities, a number of whom also have classroom experience in their field of focus.
Scheduling an appointment has never been easier now that students may schedule appointments at your own convenience, online! To access the Learning Lab’s scheduling site, you will first need to log into the MyCCP portal.
Next click on the Student Quick Links, found on the lower left side of the page, expanding the links contained within the folder. Then, click on the “Schedule an online tutoring appointment” link.
Our in-person academic support services are available in the newly renovated Learning Commons space at the Main Campus, as well as at the Regional Centers in the Northeast Learning Commons, Northwest Learning Lab, and the West Regional Center Learning Commons.
For more information detailing services and hours of operation, or visit our webpage at myccp.online/learning-labs- student-academic-computer-center, or stop by any Learning Lab location to pick up a brochure.
Our library faculty are available to help you with research questions and provide you with the knowledge and skills to locate, evaluate, and use a wide range of resources to support your college coursework.
Library services are available at Main Campus, Northeast Regional Center, Northwest Regional Center, and West Regional Center. Your College ID is all you need to borrow library materials.
The Main Campus includes more than 40,000 books, journals, magazines, and newspapers. Course reserve materials are available for use in the library, including some textbooks. You can access the Library databases on campus or off-campus through MyCCP.
For more information about the services and resources available at the Main Campus and Regional Center Libraries, visit our webpage at myccp.online/library.
Student Academic Computer Centers
The Student Academic Computer Center (SACC) offers you access to computer workstations with various software applications required in all disciplines at the College, including email, Web, and laser printing. We are comprised of both faculty and student workers who are here to support you by answering general knowledge questions about how to use the academic technology, as well as providing you with general navigation assistance.
To request technical academic support, especially when working remotely, email us at . Please be sure to include a phone number where we can reach you so that we may respond directly and in a timely fashion.
Student computer access is available on the Main Campus in the new Learning Commons and the Center for Business and Industry (CBI) building (C3-17), as well as at the Regional Centers in the Northeast Learning Commons (NE-123), the Northwest Regional Center (NW-120), and the West Learning Commons (WERC-160).
For more information detailing services and hours, visit our webpage at myccp.online/learning-labs-student-academic- computer-center/student-academic-computer-center-sacc, then scroll down the main page or stop by any SACC location to pick up a brochure.
Office of Collegiate Recovery
Connecting Education to Your Recovery
The Office of Collegiate Recovery (OCR) is focused on coordinating efforts that will help you stay free of drugs and alcohol while simultaneously pursuing a college education.
Through the collaboration of on-campus student support services and community resources, the OCR will help you transition into and succeed in a college environment as you work on your lifelong recovery process. You will learn self-advocacy skills and coping mechanisms necessary to achieve your goals.
The OCR offers you several resources, including:
- Weekly individual academic mentoring sessions
- Weekly recovery fellowship support meetings
- Structured activities within the CCP community and recovery community in Philadelphia
- Access to the College’s student support services, including career counseling and tutoring
- Connections with community resources throughout the City of Philadelphia
The Office of Collegiate Recovery Services is dedicated to reaffirming the reality of long-term recovery by celebrating and enhancing the variety, availability and quality of local and regional recovery support
For More information, please contact Pascal Scoles, DSW, LCSW, Director, Office of Collegiate Recovery Services and Professor, Behavioral Health/Human Services at .
TRiO Student Support Services
TRiO Student Support Services is a U.S. Department of Education grant funded program. College students eligible for the program are low-income, first-generation college and/or disabled. Services provided include: orientations, an English 98/101 writing intensive summer bridge program, and intercession detailing college services, personal and career development, specialized academic advising, college transfer options visits, culture activities, study abroad, and grant aid for PELL Grant recipients. The goal is for the student to graduate from the College and/or transfer to a four-year college or university and to receive a four-year baccalaureate degree.
For further information on TRiO SSS and eligibility requirements, please contact us in B1-27 or call (215) 751-8532.
Keystone Education Yields Success (KEYS)
Keystone Education Yields Success (KEYS) Program supports recipients of Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Programs (SNAP) attending one of Pennsylvania’s 14 community colleges. To be eligible, you must be pursuing both a career-specific, short-term certificate and/or associate degree. You can utilize class, study, and other academic and career-related activities to meet state mandated work participation hours to maintain family sustaining benefits. Through the support of these benefits, you are able to attend school and receive added allowances to help sustain your activities. Those allowances include assistance with:
- Child care (co-pays may apply)
- Transportation (can be applied anywhere from 7-14 days from the first of the month)
- Books and supplies (may cover cost of uniforms)
- Professional clothing (for employment and training)
- Criminal background requests (for employment and career-related community service placement)
- Career-specific testing and licenses
The KEYS Program blends education, employment and enrichment to facilitate student success and sustainability. Our aim is to promote increased self-sufficiency in your life. Therefore, students enrolled in the program are required to participate in an active job search while pursing short-term credentials to enhance employability. The program offers employment placement through career development services provided by the KEYS Job Developer and employment partners. Additionally, if you are enrolled in the program, you are connected with a KEYS Student Facilitator who provides you with academic guidance, professional coaching and individual enrichment. Student Facilitators monitor your academic performance and will work with you to address diverse academic and personal challenges, linking you with educational, employment and social resources both on and off campus. KEYS staff operates as a liaison to assist you in accessing benefits and services through the County Assistance Office and other community agencies.
The KEYS Program is funded by the Pennsylvania Department of Public Welfare, Bureau of Education and Training and is a supportive project under the state’s welfare-to-workforce initiatives. If you are eligible and interested in enrolling in KEYS, you should contact your assigned Career Development Unit (CDU) worker for a direct referral or visit the KEYS office.
For more details, contact us in M1-24 or call (215) 751-8025.
Institute for Community Engagement and Civic Leadership
The Institute for Community Engagement and Civic Leadership is the College’s home for volunteerism, service-learning, community outreach and partnerships.
The Institute connects students, professors, staff and administrators to on-campus volunteer and civic engagement opportunities. The Institute extends outreach into the community by way of public awareness events and through various partnerships. Through the Institute, students positively effect change in their city, which they live, learn, work and serve. The Institute also provides resources for professors to incorporate service-learning into their curriculum and classrooms. Students learn new skill sets and develop their leadership abilities through service experiences.
College-wide volunteer events and service days hosted by the Institute provide meaningful opportunities for the College community to give back, learn something new and experience something fulfilling, while positively impacting various diverse communities within the city. Institute service projects include: donation drives, mentoring, tutoring, feeding hunger and house insecure families, community gardening and more!
The Institute awards two students each year with the Maggie Powell Community Leadership Transfer Scholarship and is always looking for students to serve on the College Volunteer Council.
- Signature programming includes: The Adopt-A-School program, The AmeriCorps Next Steps program, #CCPVotes, Fostering Caring Connections, Martin Luther King Day of Service and the Semester of Service program.
- If you are a student who has experience in foster care, we’re here to support you on your college journey through our Fostering Caring Connections program, text: 717-685-5982 to chat more.
- To volunteer, visit ccp.edu/volunteer and sign up for an upcoming opportunity today!
- For questions about Institute events, service learning and volunteer opportunities and more, please contact the Institute at or (215) 751-8373 or visit the Institute office in S3-03.
To foster a culture of engagement and collaboration that promotes experiential learning and capitalizes on the strengths of students, faculty, staff and partners to make a positive difference on social justice issues.
That the College’s institutional profile and reputation be elevated to the status of one recognized for excellence and embraced by the community and beyond for having a positive impact on social issues at local, regional and national levels.
Community College of Philadelphia helps you connect with state and federal financial services, as well as social and community resources. We want to support you to prevent and overcome economic barriers so that you can continue with your education and ultimately accomplish your goals. For that, we have Single Stop! An office where you can get individualized attention to help you identify and apply for additional financial resources like public benefits, get guidance to manage life barriers, and much more! These services are only offered to registered Community College of Philadelphia students and include:
Basic Needs and Benefits Screening
Through a quick screening you can learn if you could qualify for additional financial resources and obtain help pursuing them. From food to health insurance, utility and cash assistance; textbooks, transportation, childcare, and other subsidies, staff can help you identify and apply without leaving campus.
Tax Preparation and Filing
Following the IRS standards, tax preparers come on campus to assist you filing your tax return and/or amendment and maximize your tax credits including the Earned Income, American Opportunity or Child Tax Credits. This service is available from January through April at the Main Campus and Northwest Regional Center.
Attorneys and advocates provide free assistance and advice to address issues with public benefit denials and suspensions, housing, utilities, employment, record expungement, fraud, identity theft, and more.
Pro-bono attorneys provide guidance about immigration law, status adjustment, DACA, sponsorship, and the citizenship process are available on campus at no cost.
Work with a certified financial instructor to establish and achieve your financial goals. From credit counseling to debt management, understanding student loans, and planning for your independence, Single Stop can help you get financially fit while you are in school.
Healthcare Enrollment Assistance
Single Stop staff can assess and help you connect with the most suitable health insurance option. Whether you qualify for a plan through the state or through the Marketplace, assistance to apply is available on campus AT NO COST!
After completing the intake process, or submitting your profile using the self-screening online tool available on your MyCCP portal, staff will review your results and reach out to make a plan to connect you with internal and external services and resources.
Contact Single Stop
Click here to connect with staff using the online self-screening tool.
Visit their office located at Main Campus, room M1-21 in the Mint Building, phone (215) 516-3710, or email . Northwest Regional Center, room 119, phone (215) 972-6367. Northeast Regional Center, room 102i, phone (215) 972-6268. Email the Regional Centers Coordinator at .
Learn more about Single Stop on MyCCP and follow on Twitter @singlestopCCP.
Did you know that...
- Students who use Single Stop services have higher graduation rates and higher GPAs than students who do not.
- All Single Stop services are free of charge to currently enrolled students.
- Since 2013, Single Stop helped more than 17,000 students connect with more than $30.1 million dollars.
Women’s Outreach and Advocacy Center (WOAC)
The Women’s Outreach and Advocacy Center (WOAC) is committed to providing a comprehensive set of services that respond to the academic, social, emotional, and personal development needs, as well as health and safety concerns of students. These services include:
- Individual consultations
- Crisis intervention, advocacy, and support
- Referral to women’s agencies and social service organizations
- Educational and issue awareness seminars, skill building workshops, and special conferences and presentations
- Collaborative efforts within the College and the community
- General advocacy to the administration and faculty on behalf of students
- Resource library of books, journals and videos
- A safe space
- Support groups
- Volunteer opportunities
- Meeting space for small groups students interested in these services should visit S1-19.
For more information, contact the Women’s Outreach and Advocacy Center at (215) 751-8828, or visit S1-19. The Center is open from Monday - Friday, 9:00 AM - 5:00 PM and from Monday - Thursday, 8:00 AM - 5:30 PM during the summer.
Child Care Support
Child Care Access Means Parents in School (CCAMPIS) Grants are available for student-parents.
Applicants must meet the following criteria:
- Be a Pell-eligible student-parent attending Community College of Philadelphia
- Be registered for at least six credits per semester. There is an exception for Nursing and Allied Health students who must be registered for at least three to six credits per semester.
- Attending classes or performing College-related activities during the time child care services are rendered
- Be in good academic standing (as outlined in the College catalog) to apply
- Maintain a good academic standing to continue participation in the program
A student-parent receiving child care subsidy (e.g., CCIS) from the state of Pennsylvania is not eligible for participation. For more information or to request an application, email or call 267-414-2092.
Lactation Room Available to Students
The lactation room, not new on Main Campus, is a soothing, private space for students, faculty and staff who need to pump. However at this time the location in the Mint Building on Main Campus has closed due to construction for the new Library/Learning Commons. Please note, the most up-to-date information regarding the new location for the Lactation Room will be found here.
Once a new location has been identified, it will be open on work days from 9:00 AM - 4:00 PM. Student requests for use of the room after hours will be handled on a case-by-case basis. The room is kept locked. Students with appropriate College ID must secure a key from Women’s Outreach and Advocacy Center Director, Dr. Claudia Curry. Her office is located in Room S1-19F on the first floor of the Winnet Student Life Building. Students will be advised of the terms and procedures associated with the Lactation Room when they visit Dr. Curry.
Students requiring lactation services at the Regional Centers should note the following and contact staff in the Administrative offices:
- Northeast Regional Center - Room 103F. Please contact staff in the Administration office to have the door unlocked. The hours are 8:00 AM - 10:00 PM during the semester, or during regular work hours. Students, faculty and staff share the lactation room.
- Northwest Regional Center - Room 101B, located in the lower level of the building. For access, please contact Administration in Room 115 to have the room unlocked. The hours are 8:00 AM - 9:00 PM during the semester, or during regular work hours. It is not a shared room.
- West Philadelphia Regional Center – Room 147. Please contact staff in the Administration office to have the room unlocked. The hours are 9:00 AM - 9:00 PM during the semester, or during regular work hours. Students, faculty and staff share the lactation room.
For additional information and questions, contact Women’s Outreach and Advocacy Director, Dr. Claudia Curry at (215) 751-8828 or during work hours.
MarcDavid LGBTQ Center
The MarcDavid LGBTQ Center offers support services, programming activities, and educational opportunities to members of the LGBTQ community and to the entire College community. Student outreach and support efforts consist of working with LGBTQ student groups, faculty and staff LGBTQ competency trainings, working with campus partners and student groups on inclusion and support initiatives, and connecting students with City and College resources. Find out more about the Center, or request a training for your department or class by visiting our section of the website.
Contact the MarcDavid LGBTQ Center at (215) 972-6232, email or visit S1-19E. The Center is open Monday – Friday, 10:00 AM - 6:00 PM.