Student Learning Outcomes

Upon successful completion of this course students will be able to:

The Ten Commandments of Phlebotomy

1. Thou shalt protect thyself from injury.
2. Thou shalt identify thy patients.
3. Thou shalt puncture the skin at a 15-degree angle.
4. Thou shalt glorify the medial vein.
5. Thou shalt invert tubes with additives immediately after collection.
6. Thou shalt collect specimens only from an acceptable site.
7. Thou shalt label specimens at the bedside.
8. Thou shalt stretch the skin at the puncture site.
9. Thou shalt know when to quit.
10. Thou shalt treat all patients as if they were family.

Professional Standards

Moral & Ethical Conduct

A student enrolled in the Community College of Philadelphia’s Phlebotomy Program assumes an obligation to conduct himself/herself in a manner compatible with the College’s function as an educational institution. This includes, but is not limited to, compliance with State and Federal laws. Any violation will result in a student’s immediate dismissal from the Program. Misconduct for which students are subject to discipline and possible dismissal from the Program includes:

• Dishonesty, such as cheating, plagiarism, or knowingly furnishing false information to the College.
• Forgery, alteration or misuse of College or clinical documents, records or identification.
• Theft of, or damage to, property of the College or clinical affiliates, or of a member of the College community or clinical affiliate personnel, or campus visitor or patient.
• Unauthorized entry to, or use of, College or clinical affiliate facilities.
• Unauthorized exposure to radiation of any person without a physician requisition is a breach of ethics and Federal Law and results in immediate dismissal from the Program
• Charge of, arrest for, and/or conviction of possession, use or distribution of any narcotic drug, central nervous system stimulant, hallucinogenic drug or barbiturate.
• Disorderly conduct or lewd, indecent or obscene conduct or expression on college-owned or controlled property or within the clinical affiliate facilities.
• The violation of a patient’s personal privacy, morally or ethically by a student during the period of clinical education.

The Program Director reserves the right to remove any student from the Program at any time if such action appears to be in the best interest of the Program and the clinical affiliate

Professional Conduct

Professionalism is the key to success as a Phlebotomy student and later as an active participant in the Phlebotomy profession. Students must understand the importance of such intangibles as effective communication, concern for others, ethical conduct, honesty, initiative, empathy, enthusiasm, loyalty, tact, dedication, cooperation, efficiency and professional sophistication. Students are representatives of not only the Program, but also the Community College of Philadelphia and affiliate hospitals and clinics. The Program sincerely hopes that student conduct will bring only compliments. Students are to adhere to the College’s Student Code of Conduct contained in the Appendix A. and the Student Handbook, which is available through the Student Life Center located in Room S1-19, the Regional Centers or online at www.ccp.edu. Students must always conduct themselves in a professional manner and maintain the common laws of courtesy.

The common laws of decency include, but are not limited to:

• Unnecessary talking in class is distracting to faculty and to fellow students. When faculty is responding to the question(s) of student, all students in the class can profit by refraining from unnecessary talking while the question(s) is/are being answered.
• Whether in the classroom or in the clinical facility, if a student is dissatisfied with ANY situation, they may request a conference with the respective faculty and/or Program Director.
• Loud or boisterous conversation or activity in the classroom, College corridors, or in the clinical facilities is to be avoided.
•  Smoking is prohibited in all College buildings and clinical facilities.
•  Eating is NOT permitted in the College classroom/laboratory and in the laboratory of the clinical facilities.
• Gum chewing during lab simulations and at the clinical facilities is not professional and will not be tolerated.
• College faculty and clinical staff are appropriately referred to as Doctor, Mister, Miss or Mrs. and surname. 

E-mail Etiquette

Faculty will communicate with students via the provided MyCCP and home e-mail account. Students are required to have a working CCP e-mail address for communication purposes and are required to check it on a regular basis. If a student needs assistance and e-mails a faculty member, the e-mail request may be forwarded to an appropriate department or person who can assist. Students should be reminded that e-mail is not the same as text messaging, abbreviations are not appropriate, and messages should be addressed in a professional manner.

Social Networking

Students should be cognizant of statements, pictures and/or conversations posted on social networking sites. Use of social networking during scheduled classroom or clinical hours is strictly prohibited. Conversing on these sites regarding classes or clinical education will result in disciplinary action and possible dismissal from the Program.

Electronic Devices

Use of electronic devices of any kind is strictly prohibited in the clinical education setting. All devices should be turned off and left in the student locker during clinical hours. Students are welcome to bring laptop computers or tablets to class for academic purposes, however students found misusing devices during class (e.g. searching the web or posting on social networking sites) will be asked to remove the device and be subject to disciplinary action. Cell phones must be turned off or be set on silent mode during scheduled classroom, laboratory, and clinical assignments. If students have a family concern and would like to leave their cell phone on vibrate, they must notify faculty before class begins and let them know that they may have to step out to take an emergency call. Under no circumstances should these devices be used as calculators.

Phlebotomy Program Entry Requirements