Live Chat Support – Working Round Table
Presenter: Jason Stein, Leonard Luczkowski
Audience: Staff, Administrators
Registration link: https://ccp.zoom.us/meeting/register/tJcvfu2srT0iEtICbwAsSEp3JHe0zAqBGPCb
Learning Goals
Current operators to share best practices
Program Description
Current Live Chat users come to gather to share best practices and learnings while interacting with the
student audience via Live Chat. Share with other operators any questions or support issues you may be
having and collaborate on improvements.
Categories / Tags
The Student Experience